| Address: | Visakhapatnam, Andhra Pradesh |
Prepaid TataDocomo mobile number [protected] has been loaded with Rs.59/= package (ISD calls to US at concessional rate ) on 05.08.2011 vide Transaction id [protected] valid for one month from 05.08.2011.
The available balance on that date was Rs.168.63.
The concessional charging was not extended but the balance was brought down to Rs.17.41 within few minutes of talk on 14th or 15 Aug,11.
Again Top up with Rs.150 TT on 17.08.2011 vide Transaction id [protected] .
Once again the balance has been brought down to Rs 0 with few minutes talk time on 26.08.2011. this made mental agony.
I didn,t expect such a thing from a reputed company like TATADOCOMO .
The verifiation with customer service on 28.08.11 reveals that is overcharging and a complaint will be registered and will be resoled within 24 Hrs.
Till 30.08.2011 no redfressal has been made.
Please look into this and resolve the issue on or before 31.08.2011.
Mathan Was this information helpful? | 
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