Tata Docomo — Walky Activation for business connection not processed even after 2 weeks

Address:

Maharashtra

Hello,

This is Director of Totelec India Pvt Ltd.

I have opted to take 2 silver landline numbers for my office on urgent
basis.
My only need was urgent.

Docomo promised me numbers will be active within 3 hours.
I provided all the docs and took 2 numbers on 18 October.

Numbers as:
[protected]
[protected]

These numbers were reserved and blocked for me under reserve-Id
[protected] &[protected] respectively.
I have sms forwarded by concerned person regarding these numbers
reservations and charges of Rs 1100 each.

Based on this, I have printed all our company brouchers, business
cards, website, letterhead, etc..

Now even after 2 weeks these numbers are not active. I am loosing
my business due to this. Nobody in Docomo customer care is ready to
accept this and no clarification is given to me on this.

Neither the Appellate officer replies to emails. Csutomer care says- "Sorry we cannot help"
What is the meaning of this ???

This is terrible cheating even to corporate connection.

Very shocking incident and feel, its biggest mistake to go for Docomo connection for business purpose.

I lost my 1 lakh business and market reputation went down due to this. We have published these numbers on our website and business card, brouchers, etc..

Filing case of compensation of 5 lakhs on Docomo.
Please refund all my money and face in court.

Thanks,
Abhishek Gujrathi

Director,
Totelec India Pvt Ltd.
-[protected]