Tata Docomo — worst customer care service ever

kumaraon

from Chennai, Tamil Nadu

Address:

Tamil Nadu

i just did my msg booster in tatadocomo n got a reply from them about succesful transaction but yet they take money fr msgs til now and wen i tried calling customer care was i ll connect u to our higher official but din get any response fr 20 min...i v not seen such a pathetic service provider....

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Comments

wangru1486

from Bengaluru, Karnataka

sir i have complain regarding recharge and complain no 590275. sir i have complain that i have recharge through internet from www.tatadocomo.com
and amount deduct from my account but recharge not done. when after complain customer
care excutive contact me and told that submit bank statement and amount will be
refund within 24hrs and i sent statement to [protected]@tatadocomo.com but still not get money.
so, i request please refund my money and reply my mail as soon as possible.
thank you.