Tata Docomo — wrong call rate applied on my number

Address:Haryana

Res Sir,

My self saurav batra subscriber of tata docomo with phone no [protected]
i recharged my ph with rs 150 on 2/12/2012 at 8:55 pm and retailer recharged my a/c with special pack of rs 25 by fault
and i got a msg abt that recharge (rs 25) i went to retailer to cancel that tranc from my a/c he canceled it on the spot i confirmed that by your coustmer care after that my call rate is 1.2 paisa / 1 sec sir the question is when i am not taken any benifits of special recharge then why i have to bear 1.2paisa / per sec there is no fault by me so i request you to please change my call rates to bacis (1paisa/1 seceond)
with regards
saurav batra
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Saurav Batra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care,
Tata DOCOMO.
problem is not solved till now now

Thanks and Regards,
saurav batra
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information