[Resolved]  Tata Docomo — Wrong Information about the Recharge

Address:

Vadodara, Gujarat

Hi !!! I am Ravinder Singh, from Vadodara, Gujarat. Yesterday I called Tata Docomo to get the Information about ISD Pack for Canada calling, and I was informed by a Lady Supervisor, that I have to do a recharge of RS. 21 and then I asked about the pack for Local and STD cheap calling and for that also I was told to do a recharge of RS. 21 and then I tried to do a online recharge of RS. 21 and after that the ISD pack got activated and then I tried for another 21 recharge for local and STD pack, but the recharge was done of ISD pack and not Local and STD, I tried 3 time and the result was same. Today I called the customer care n they refused to refund the amount for the wrong recharge. I told [protected]@hireindians.co.inthem that I did the recharge after getting the Information from your Supervisor and why should I bear it because of your wrong information.please help me. My Tata Docomo Number is [protected]