[Resolved]  Tata Docomo — wrong plan activation

Address:Ahmedabad, Gujarat

Hi,
I received the message from the company regarding internet plan of Rs 95 with 2.5 GB free Internet for 30 days but when I sent message as directed in message company done cheating and activated wrong plan of Rs 24. With 60 MB free data for one day and now I have requested them to either give benefit as mentioned in message or give rund of 24 and stop internet. But till date no proper revert msg is received. Pl look in to the unique cheating done by the company. My cell no is [protected]I
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Docomo — unwanted activation of plans

Dear sir,
since the past 1 year i am a the owner of a docomo simcard ([protected]) BUT after 6 months random plans like cricket plans music plans etc are being activated on my cell without my consent even after repeated complaints there has been no action against it. Even after losing almost 250 rupees to this horrendous schemes i am fed up of this daylight robbery.

Tata Docomo — Unwanted Plan activation

in my no. docomo has activated a games club offer without informing me. . . And charged me Rs5/day . . Also not deactivating it inspite of repeated remainder. .
intenational music is activated in my mobile and unwantedly cutting the money daliy...and so they are not connecting to d help line for any information
Dear Jaykishan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
no resolution is received from TATA Docomo. you are just cheating us not providing any proper services just interested in balance deduction from the customers account trai should look in to the same and punish tata docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information