[Resolved] Tata Docomo — Wrong verification report submitted.

sompatil

from Pune, Maharashtra

Address:

Maharashtra

Hi,

I am somesh Kailas Patil, i have 3g docomo connection with number [protected]. It around one month that i have start with new connection.
I am suffering from very bad experience from your DOCOMO 3G service. Verification team has submitted negative verification against my account and the reason they told that the house is like a shade.
but as i specified my address is:
C/O SMT JAGADE KALPNA SUBHASH SN-48/56/1, NARHE NR SANAL FACTORY, PUNE - 411041.

There is 4 floor building standing on same address.
Verification team member has came at the time of verification and he had tea with us. Still he found a shaded house instead of 4 floor building.

I have 850/- rupees per month rental and i hasn't used more than a 4 days in the month.

I have paid 3 months advanced bill and I want refund my full money back to me.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

varun jain

from Delhi, Delhi

Tata Docomo — Address wrongly displayed in account

i made a account on tatadocomo with my mobile no.
[protected]
and the address which was displayed there is wrong..
i have submitted my documents three times already.
my correct address is
N.I.T.K. hostels, 4th block room no. 19, Surathkal, Mangalore-575025

and is was wrongly diplayed on my account as
N.I.J.K Hostel Ro No 72a
Surathkal
Null
Koppal
Karnataka-560011.

i think this address not exist in the whole world. because as per my knowledze Surathkal is in mangalore and not in Koppal..

i have already submitted documents three times with correct address as
NITK hostels 4th block room no.19 Surathkal, Mangalore.

on their account page bottom line indicate u can call to 121 for changes . i called to 121 but thr representative told me she cant do anything .

Varun jain
[protected]

debasish sen gupta

from Jayamkondacholapuram, Tamil Nadu

Dear Sir,

Since last few days some one disturbing by sending massage on regular basis through your alloted TATA DOCOMO No.[protected]. Therefore, I would like to request you please arrange to take the appropriate steps earliest, against the customer, who are belongs the aforesaid No., to stop this type of nuisance .

I, hope you will co-operate with me, with your kind attention.

Best regards,

Debasish Sen Gupta.
[protected](M)
Date: 21/11/2009

manu_12

from Ludhiana, Punjab

Tata Docomo — Misbehaviour and wrong commitment

Hi i am Anil kumar and my no is [protected], I have lots of complaint regarding Tata Docomo services which is given below

They Sale me new connection by wrong commitment and by wrong information

Customer care executive not deal to customer like customer they deal customer very poorly

They called up customer and misbheve with customer

i have lots of things which i got experince with Tata Docomo but i dont want to share more

Regard's
Anil Kumar
[protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Anil,
At the outset please accept our sincere apologies for the inconvenience caused to you on account of delay in resolution for your concern. we request you to revert to us with your exact concern to assist you better regarding your complaint.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Patil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Patil,

As discussed over the call, we would like to inform you that your connection has been activated post successful verification on 10-AUG-2013.

Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.

Thanks and Regards,
Customer care,
Tata Docomo.