[Resolved]  Tata Indicom Broadband — Not responding to complain about connection properly inspite of repeated complains.

I have been using TataidicomBroadband connection (128kbps unlimited postpaid) for last 2 yrs. Of late I have found that though the net connection is connected but there is no trasfer of data ( i.e. the connection is not working at all) most of the time. It gets connected after few hrs automatically & gets disconected suddenly. Even the real speed which i am getting is also very low in comparison to the original speed I am supposed to get(128kbps). I had lodged a complain in TataindicomBroadband customer care on May 1st'09. They responded to my complain with a mail only assuring me that their "team will contact me very soon". But even after 10 days when there is no responce from their side, I wrote a second complain to which they responded through mail only. I have been paying Rs-786/ month for this connection, but not a all satisfied with the service they are providing as I am not able to use the broadband conection at all.

Dr Washim Firoz Khan
[protected]
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Tata Indicom Broadband — not able to access few website

Hi,
I had lodged a complaint to tataindicom customer care on 21/09/2008 that i am unable to access my company website but till now it is not resolved. Till now i have sent them the required informaton 4 times through e-mail and still they are asking to send the same information again and again. whenever i call to customer care they do not respond properly. Today(21/10/2008) when i called them i was told that the complaint has been closed by someone without my knowledge. i had asked them so many times to remove the connection and refund my money that also they are not responding properly. I sent the mail with information twice to the technicians; vishu kumar (vishu.[protected]@tatacommunications.com) and twice to mahesh (mahesh.[protected]@tatacommunications.com).
This is not the first time i have lodged the complaint to tataindicom. when i took the connection the internet was not working properly it was getting frequent disconnection, which was solved almost after 10-15 days that too after complaining so many times.
can you please suggest me what i should do to get back my refund?

Tata Indicom Broadband — cheque qont be returned

On 5th Nov 09 the sum of Rs 6618/- (Six thousand six hundred and eighteen) was paid to your local rep vide our cheque number 155961 dated 5 nov 09 for a broad band connection at my residence.

After passing 25 days neither the connection had been given nor has the cheque with documents been returned to me.
I have been in touch with Mr Azmat from TATA and he told me that the cheque would not be returned as now it is TATA's property.
In view of the above you’re requested to either provide me a broadband connection as requested by me vide application number A[protected] or return the cheque along with the document at the earliest.

Suggest me what should i do



If the connection was not feasible the document and the cheque should not have been collected at the outset.



Abdul Hamid

B2/8 tridal Nagar

Yerwada

Pune-06

Tata Indicom Broadband — termination of my email account

Dear Sir

Tataindicom broadband terminated my connection after giving me one months notice. They have also closed my email account as well.
Please restore my email account as it will affect my profession if not.

Regards

Raj Mohan Paul

Tata Indicom Broadband — Unable to resolve Internet Issue

I myself Chandan Kumar B.S,i am using Tataindicom Broadband Connection for last three years.Till now I had never faced any problem while using internet,But over the last couple of days,I am facing lot of problem.I had registered complaint regarding the broadband issue with the complaint placed on 19/04/2011 no[protected],Again on 22/04/11 no[protected] and now new complaint has registered on 01/05/2011 no[protected].But Till now they are unable to resolve my issue.I request you people not to go for tatandicom Wimax.It is the worst service provider.Better go for Airtel or BSNL Broadband.

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