[Resolved] Tata Indicom Broadband — Net disconnected daily 12.00PM

[Resolved] Tata Indicom Broadband — Net disconnected daily 12.00PM

M M Ravi Kumar from Pune, Maharashtra

Hi, Every body, I opted for 384kbps line of tataindicom broadband connection prepaid in advance rental scheme.My daily usage is hardly 6 hours.and the timing is fixed that is 10.00 am to 4.00pm.after that my office will close and then no need for connection. Now the problem comes here.from 11.30 to 4.00pm there will be no net and it comes after 4.00pm.then tell me what is the use of paying heavy amount for broadband.they cant even provide the network for 6 hours.I pity on tat people. it is better for tata people to say that "we are incapable to provide network for atleast six hours.and we withdraw our concept of broadband". then people may think other networks. they are simply torturing/damaging/wasting/ what ever possible way they are spoiling the great tata name. atleast the top management should consider the issue. any how the mouth publicity is more powerful than media publicity and if once name is out from market its hard to get into the market. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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ARVIND NARAYAN INDALKAR

from Pune, Maharashtra

Dear Sir/ Mam,

I am Arvind N. Indalkar from Pune in Katraj, I am take connection of TATA board band in last 6 month, I face to same service Problem & slows speed in our area.
Pls Can you disconnect my tata net connection,
also i has been change the my Internet connection.

MY ID Is :- [protected]@vsnl.net
I request to you pls disconnect my net connection.

Yours customber

Arvind N. Indalkar
[protected]

maheshlakhe

Tata Indicom Internet Services — No disconnection even after request to disconnect

I have requested to disconnect and had made a complaint to disconnect my internet , however even after 6 months they are sending me the bills without disconnecting and their service calls are coming threatening that i have to pay the bills,
Here is complint

From: "[protected]@tatatel.co.in" <[protected]@tatatel.co.in>
To: [protected]@yahoo.com
Sent: Wed, October 20, 2010 12:25:32 PM
Subject: Complaint Request Accepted

Dear Mr. ashok kulkarni,

Greetings from Tata Indicom!

We have received your complaint about your Tata Indicom number [protected].

Your complaint has been registered with our customer service team. The Reference No. is 202575.

You will be receiving a call from our customer representative, within 6 business hours, who shall attend to your complaint and provide a resolution at the earliest. It is our aim to provide you a satisfactory resolution as early as possible. We assure you the best service at all times and look forward to a warm and long-standing association with you. For any assistance please feel free to call us at our 24x7 Customer Care toll-free number: [protected] (for Prepaid), [protected] (for Postpaid).

You can also get in touch with our Nodal Officer Ms. Suguna Shetty on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Thanks and Regards,
Siva Mallik
Customer Care MUMBAI
Tata Teleservices (M) Limited
Ph: 65102309