Tata Indicom Broadband — ISSUE WITH BILL

Address:Karnataka

Hi I have a TATA DOCOMO broadband connection since one and a half year , they have not provided me a land line instrument since the beginning and i have complained about same in the past , also due to this whenever my usage goes above limit i do not get any intimation of same nd they charge me a very high rate

My bill which has been only 1000 Rs per month for a year and a half, has been shooting up in 3 months - once 3000 , once 4500 and once 12,000 and i have paid all time , except the last one ( have paid only 50%) as i had made many complaints in the past and now will not pay for this anymore as i never get any response ...

Pls advise what can be done and they refuse to give me higher authority number of their exclamation chain

Thnx

Prateek
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Dear Prateek,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Indicom connection details or your alternate contact number so that we can get in touch with you. Should you require any further assistance please mail us at 'Customer.[protected]@tatatel.co.in' or you can call us on[protected] am to 6 pm from Monday to Saturday).

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

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