[Resolved]  Tata Indicom — Disconnection of wireless internet

To: Manager Tata Indicom
Hari Om Tower
Ranchi, Jharkhand.

Sub: Disconnection of wireless internet


With the reference to my internet connection # [protected]. I would like to inform you to disconnect my connection. I am out of India and when I was coming abroad I already call to your customer service to disconnect this service but unfortunately it was not disconnected and they send the bill of 3150 after three months.

When my wife went for inquiry on 24th July to Tata Indicom office the counter people said that if you will pay this amount your connection will be disconnected now. After receiving the amount of 3150 they told her that you husband should send an application on fax #[protected] which is the neighbor shop’s fax no. Today when I call to Tata Indicom office to send the application they started to tell the other story. I want me to come to India back for the disconnection of wireless internet with my address proof.

This is my formal application to disconnect my connection and after this I will not pay any bill.


Regards

Mohammed Sabahuddin
Estimation Manager
AL WAHABAH CONT. LTD.
Ranco Tower, Dhahran Street,
AL KHOBAR. Saudi Arabia.
Office Tel:+[protected] Ext.# 28
Fax+[protected]
Mob KSA: +[protected]
e:[protected]@hotmail.com
e:[protected]@gmail.com

CC:
1. INDIA CONSUMER COMPLANTS FORUM
2. Tata Indicom Customer Care. Complaint No : 87343
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hy,

Ask your wife to check with tata indicom office agin if it has been disconnected or not and if has not been, then contact Tata Indicome Greviance readdressal officer ( number should be available on tata indicom website ).
A piece of advice, when u generally leave country make sure you do a power of attorney under ur wifes name, so that it would not result in same kind of problem in future.

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