[Resolved]  TATA Indicom Cdma — in 7 days my 5 hours of free min to any tata number has been deducted

Address:

North 24 Parganas, West Bengal

Dear Sir ,
This is ADITYA JAISWAL from WESTBENGAL , KOLKATA . I am very angry with the service of tata cdma. i have contacted the customer care more then 6 to 8 times , but till now my problem have not been solved. i am feeling very annoyed.

I have recharged my tata cdma [protected] of rs225 on[protected] , which gives me 3000 minutes to any local tata number ,which means 50hours in a month. but immediately after 7 days[protected] , money are getting deducted from my main account, which means within 7 days i have wasted my whole 50 hours , which is not possible at all. because in order to finish 50 hours in 7 days i have to be over the phone for each day for about 7.5 hours , which is impossible because i hardly get that much time to be over the phone because i am a C.A student.

Even there are no ways of checking the remaining free minutes , so in that way if any person will recharge with rs225 on the very first day , then immediately after 3 days their balance can be deducted like mine without their idea and the customer care guys can say that they have finished their 3000 minutes in 3days and they can't do any thing about it...???? is that so..????

This is my last attempt for my money of rs 225. if it is not solved then definitely i'll be switching over from tata . yes, i have wasted few minutes over the phone but not that much that in 7 days my whole 3000minutes/50 hours can be ended , and i am 101% sure that in 7 days my 3000 minutes/50 hours cannot be ended , because i am hardly over the phone.

PLEASE RETURN MY FREE MINUTES OR GIVE ME THE DETAILS OF THE CALLS IN THOSE 7 DAYS, WHICH IS SHOWING THAT I HAVE FINISHED MY 3000 MINUTES/50 HOURS IN JUST 7 DAYS , BECAUSE MY PROBLEM HAVE NOT BEEN SOLVED YET , EVEN AFTER CONTACTING 6 TO 8 TIMES TO THE TATA CUSTOMER CARE...

i would be looking forward for your help or details of calls within those 7 days with the time period which is showing that i have wasted my 50hours in just 7 days , making an average of 7.5 hour a day o[censored]sage. my alternate number are [protected] or [protected].


yours faithfully ,

ADITYA JAISWAL