[Resolved] Tata Indicom — Tata Photon Whiz worst signal. | |||
Hi, I purchased tata indicom photon whiz 1799/- wireless usb modem for my internet usage with unlimited access.I went to my home and was trying to access using modem but it is not connecting am not able to browse and use it.I contact customer care for my problem and they told me that they will send the engineer to check and then next day engineer came and checked the signal is very weak and thats why you are not using it.Eventhough customer care known issue that in my area signal strength is very weak.I dont know why they have given me the modem and when they check with address proof they would have told that sorry sir this area already the signal problem.I dont know why they forget to say that.Then finally i surrender my connection without using it.but next month they are sending the bill for usage.I didn't used it for atleast one day.what is this?I suggest you dont go for tata indicom whiz anymore.very very slow and it never gets signal. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi I want to give very serious complaint against tata indicom photon + Services. i have taken photon connection broadband internet plan like 950 at 9th March 2010. and i have paid 2400 for Hardware Instrument.Now i have not use this plan even one month and they have send a bill to me. the last due date was 22 April 2010.Without giving any Notice They Disconneted My Broadband connection.When i talked in customer care support they said that we cant do anything about this.i have requested to them that please Take back your Hardware Instrument and refund my balance Amount for this instrument and close My connection. But They did not give any Valuable response about this.please help me Out .I am very very disappointment with Tata Photon + Broadband Services. Please please Help.I Suggest to Every User Dont take This Service
Reply
"Dear Customer
Greetings from Tata Indicom!
We request you to kindly send your connection details to assist you on top priority.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.
Thanking you
BabuRaj. S
Customer Care
Tata Indicom"
Greetings from Tata Indicom!
We request you to kindly send your connection details to assist you on top priority.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.
Thanking you
BabuRaj. S
Customer Care
Tata Indicom"
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