Tata Indicom — Photon plus net wifi connection

A.Thirugnanam

from Pune, Maharashtra

Address:

Coimbatore, Tamil Nadu

refund of data card
I want to return Tata photon plus wifi data card to TATA indiacom. Reason is speed is too slow. Frequently it gets disconnected I have complained many times but their service executive came once and his explanation is not dispointing. As per specification speed should be 3.1 Mbpsbut speed But we get is less than 126 kbps and most times less 44kbps and as low as 12kbps
Tata company is painting a rosy picture for the public consumption. Public get misguided by their advertisements Govt should bring some legal measure to ensure their tall claims are actually met incase of their failure the product should be taken off from the market so that the naive public is not fooled

A.Thirugnanam
Coimbatore -641004

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Comments

A.Thirugnanam

from Pune, Maharashtra

In your customer complaints forum I have registered my complaints for several days. But there is no response till date. That’s why I call your photon plus piece as dummy and useless. For heaven sake permit me too surrender your hardware and kindly let me have my money back. We are not purchasing your data card just to display it as a trophy. With our little we buy your product to meet our specific objective. If your product fails to meet the objective you are duty bound to take the product back and return our money. I appreciate your conciliatory tone once the consumer is rudely hurt by your pathetic performance of your product there is no point in prolonging the agony. kindly make arrangements to relieve me of your product
A.Thirugnanam
Coimbatore