[Resolved]  Tata Indicom — Tariff Plan unlimited free call

Address:

Delhi

Respected sir kindly help me details are given below

Respected Mr. J. Nayar ji
There is no any problem solved by Delhi Nodal officer since December-2009
I am facing problem
According to my Corporate 2500 Platinum Plan My facility provide by Tata Indicom
Local+STD call unlimited Free All Network
sms Local & National An Network Unlimited Free
Data Usage Charges is Unlimited Free

In Roaming
Incoming call Unlimited Free
Outgoing Call chargeable
Data Usage Unlimited Free
SMS Unlimited Local & National Any Network Free

ISD Chargable

But without my consent you are changing plan i have been received Bill then i get information my plan is change by you
I have already inform you i am facing lots of problem since November 2009
In Every month my outgoing call is bared by you Because wrong Bill generate by you,Data usage charge is applicable in my Bill,i am facing this problem in every bill,i raised complain in customer care,customer care people say sorry or waive off my Dta usage charged and promise me next Bill not happen this mistake again,but i am still facing this problem in each bill,always and every month Bared my outgoing call by you,Always facing Handset Black Berry but no any solution by you
Now i am surprised and shock when my plan is completely changed by you

Local+STD call unlimited Free All Network
sms Local & National An Network 5000/m free
Data Usage Charges is charged

In Roaming
Incoming call 1/minite
Outgoing Call chargeable
Data Usage charged Free
SMS Unlimited Local & National charged

ISD Chargable

Mr. Nayar ji i kindly request you please give me my previous plan and solved my problem otherwise i move to consumer court below my previous email details kindly look no any solution by you
With Best Regards
Neeraj Kumar Roy
[protected]
[protected]

--- On Sat, 4/9/10, J Nayar <J.[protected]@tataindicom.com> wrote:

From: J Nayar <J.[protected]@tataindicom.com>
Subject: Compliments
To: [protected]@yahoo.com
Date: Saturday, 4 September, 2010, 9:26 AM

Dear Mr Neeraj,

We appreciate your patience and regret the delay in serving you.

Rest assured we will get your issue addressed on priority. You will receive a call from us on Monday to get your concern addressed to your satisfaction.

Thank you for your patience.

Regards,
Murtuza Balasinorwala
From the Desk of Jogesh Nayar
Head - Customer Service
Tata Teleservices Ltd.

Type Of Feedback : Compliments
Name : neeraj
Email id : [protected]@yahoo.com
Phone Number : [protected]
Location : DELHI
TTSL Phone Number / Account Number : [protected]
Comments & Suggestions : Respected sir I am using Black Berry Platinum plan since november 2009 i am facing billing problem accordng to my plan Data uses charges is Free but always charged by Tata Indicom,Always my out going call is bared again my out going call is bared since 30 th August so i kindly request you please solved my problem and activate my outgoing call or give me a permanent solution With Best Regards Neeraj Roy [protected] Tata Number-[protected],[protected]


With Best Regards
Neeraj Roy
[protected]
[protected]