Tata Indicom — without consent prepaid balance deducted

Hi,

As per your request the date is 20th-Aug-2011 when my balance is deducted by Rs 30 and received a message from tata indicom that your request has been accepted where I had not given any request to subscribe any sms facility towards my number ([protected]).

I had also the complaint nos. 335964, 336049, 336056, 337128 but when I try to see what is the status of my complain nos then all the above complaint nos shows closed status without any conversation or resolving the above issue.
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Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
336056 Refunds 20/08/2011 PROCESSING

It is pathetic situation for me that you people don't have any courtesy or responsibility to discuss the issue rather then close the matter without discussing anything. It is not the matter of just Rs 30 but it just shows your services towards customer, how you people are irresponsible and disgusting.

Seeking your biased dicision on the above issue. I had also discuss the same issue with my lawyer he also advice to go into consumer forum for further legal proceedings and demand for compensation.

Therefore I again request you to kindly refund my deducted balance as soon as possible.

Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

Today, once again my balance is reduced by Rs. 30 regarding SMS30 pack renewed, where I did not give any consent to any subscription.

This is really so ridiculous that how you people are irresponsible that without the prior consent or acknowledgement of customer you are reducing or deducting Rs 30 every month, where I had repeatedly saying that I had not given any consent to subscribe any SMS pack on my no. [protected].It is pathetic situation for me that you people don't have any courtesy or responsibility to discuss the issue rather than close the matter without discussing anything. It is not the matter of just Rs 30 but it just shows your services towards customer, how you people are irresponsible and disgusting.

So I would request you to refund my money (Rs30) as soon as possible, otherwise this time not only I will leave your services but I will take you in court for such exploitation.

I had also the complaint nos. 353401 with Tata Indicom. Detail are given below :

Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
353401 Refund 19/09/2011 OPEN

Seeking your biased decision on the above issue. I had also discuss the same issue with my lawyer he also advice to go into consumer forum for further legal proceedings and demand for compensation.

Therefore I again request you to kindly refund my deducted balance as soon as possible.

Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

Today, once again my balance is reduced by Rs. 30 regarding SMS30 pack renewed, where I did not give any consent to any subscription.

This is really so ridiculous that how you people are irresponsible that without the prior consent or acknowledgement of customer you are reducing or deducting Rs 30 every month, where I had repeatedly saying that I had not given any consent to subscribe any SMS pack on my no. [protected].It is pathetic situation for me that you people don't have any courtesy or responsibility to discuss the issue rather than close the matter without discussing anything. It is not the matter of just Rs 30 but it just shows your services towards customer, how you people are irresponsible and disgusting.

So I would request you to refund my money (Rs30) as soon as possible, otherwise this time not only I will leave your services but I will take you in court for such exploitation.

I had also the complaint nos. 353401 with Tata Indicom. Detail are given below :

Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
353401 Refund 19/09/2011 OPEN

Seeking your biased decision on the above issue. I had also discuss the same issue with my lawyer he also advice to go into consumer forum for further legal proceedings and demand for compensation.

Therefore I again request you to kindly refund my deducted balance as soon as possible.

Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

Still seeking for the resolution against complaint no. 353401 with Tata Indicom regarding deduction of my balance without my consent where I had not given any request to subscribe any sms facility towards my number ([protected]).

Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
353401 Refunds 19/09/2011 PROCESSING BAL[protected]

Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

As per your request the date is 19th-Sept-2011 when my balance is deducted by Rs 30 and received a message from tata indicom that your request has been accepted where I had not given any request to subscribe any sms facility towards my number ([protected]).

I had also the complaint nos. 353401 but when I try to see what is the status of my complain nos then the above complaint nos showed closed status without any conversation or resolving the above issue.

It is pathetic situation for me that you people don't have any courtesy or responsibility to discuss the issue rather then close the matter without discussing anything. It is not the matter of just Rs 30 but it just shows your services towards customer, how you people are irresponsible and disgusting.

Seeking your biased decision on the above issue. I had also discuss the same issue with my lawyer he also advice to go into consumer forum for further legal proceedings and demand for compensation.

Therefore I again request you to kindly refund my deducted balance as soon as possible.

Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

This is to inform you that I had again registered my complain with tata indicom with complain no. 355335 which is still in processing stage. Details given Below :
Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
355335 Refunds 21/09/2011 OPEN awaited

Looking forward for your biased decision against deduction of Rs.30 from my account, otherwise this time I will not going to leave you.

I will sue you in court for this kind of irresponsible behaviour against customers.

Very sorry to say that I and my family were using many tata products but never been in such situation, so being your old customer, kindly refund my balance of Rs 30 to my no. [protected] as soon as possible.

Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

TATA Indicom — Once again without consent prepaid balance deducted

Hi,

This is to inform you that I had again registered my complain with tata indicom with complain no. 355335 which is still in processing stage. Details given Below :
Complaint Number Nature of Complaint Created Date Complaint Status Service Request Number
355335 Refunds 21/09/2011 OPEN awaited

Looking forward for your biased decision against deduction of Rs.30 from my account, otherwise this time I will not going to leave you.

I will sue you in court for this kind of irresponsible behaviour against customers.

Very sorry to say that I and my family were using many tata products but never been in such situation, so being your old customer, kindly refund my balance of Rs 30 to my no. [protected] as soon as possible.


Thanks&Regards,

Abhishek Singh Bhadauria

Mob : [protected]

Hi,

Still seeking for refund of my money i.e. Rs 30 against mobile no. [protected].

Kindly return the same as soon as possible, otherwise I had no option left rather to move into consumer forum for compensation of honour & pride and wastage of time and money that incurred in legal proceedings.

Thanks&regards,

Abhishek Singh Bhadauria

[protected]

Hi,

Still seeking for resolution.

Kindly refund Rs. 30 at my no. [protected].

Stipulated time had also been passed, but still there is no solution towards my issue of reducing the balance of Rs 30 without my consent in lieu of subcription of SMS 30 pack.

Thanks&regards,

Abhishek Singh Bhadauria

[protected]

DEAR TATA TEAM,

YOUR ALL STAFF IS SILENT TIEVES, WHO STOLE THE MONEY OF CUSTOMERS WITHOUT MAKING ANY WHISPERING OR NOISE. IT IS SO PAINFULL THAT WITHOUT GIVEN ANY REQUEST YOU PEOPLE SUBSCRIBE ANY FACILITY AND MAKE DEDUCTIONS FROM ANYBODY'S ACCOUNT WITHOUT TAKING HIS CONSENT.

AFTER SUCH A BITTER EXPERIENCE WITH YOU, NOW I NEVER SUGGEST ANYBODY TO TAKE YOUR SERVICES IN FUTURE.

THANKS&REGARDS

ABHISHEK SINGH BHADAURIA

[protected]

TATA Indicom — Balance Issue- prepaid

The complaint is regarding tata indicom prepaid. The company own its own activates the caller tunes and deducts the amount. On complaining the co., it is not ready to listen to us. This has been the case in our 4-5 numbers and the co. deducts around rs. 50 every month. Moreover last time I made recharge of Rs. 50 but it was not credited in my balance. On enquiring with the CC cell, I got the reply that I have not made such recharge although I have receipt with me and the CC cell said that do whatever I can do but they will not credit the amount.

I am in a big trouble as I am using the worst service provider, pls help me.

Dear Mr. Singh Pritpal,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata mobile connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.