Tata Indicom — irresponsible customercare services

Address:

Mumbai City, Maharashtra

HI THIS IS VINOD MY NO.[protected], MY ALTERNATE NO.[protected], I AM TOTALLY UNHAPPY TOWARDS TATA INDICOM SERVICES, PROBLEM IS THAT WHENEVER I TRIED TO SOLVE MY SMALL PROBLEMS TOWARDS MY PHONE OR NETWORK OR FOR ANY OTHER REASON, THEY HAVNT RESPONSED TRUELY AND PROPERLY, ISSUE NO.

1)WHENEVER I TRIED TO RECHARGE TO COUPON, IT DOESNT GOES RIGHT, AND AFTER EVERY RECHARGE I HAVE TO CONTACT CUSTOMER CARE AND AFTER THAT, THEY PROMISES US UR BAL. WILL BE TRANSFERED, THOUGH BAL. I RECIEVE BUT SOME HAPPENES EVERY TIME,
2)I STARTED TRYING ONLINE, IT WAS GOING SMOTH, BUT ON 04/05/2013, I HAV DONE Rs.110/- RECHARGE THROUGH ONLINE BUT 1 NEW THING HAPPENED, FROM MY A/C BAL. HAS BEEN DEBITED BUT I DIDNT RECEIVED ANY BAL, HENCE I CALLED CUSTOMER CARE THEY SAID THEY NEED TRANSACTION ID, 1 THING TO SAY IF ANY 1 IS TRYING TO RECHARGE ONLINE AFTER RECHARGE IS HE KNOWING THAT MY WOULD NOT BE TRANSFERED? ANY WAYS PROBLEM IS NOT THAT, THE EXECUTIVE I SPOKEN WAS TOTALLY WRONG, HE NOT EVEN LISTEN TO MY MATTER PROPERLY BUT ALSO HE TRANSEFERED THE CALL TO MAIN LINE. IS THIS CORRECT, AND AGAIN IS CALL, THEN THE CALL CANNOT BE CONNECTED.

PLEASE SIR, AS I CANNOT CHANGE THE NO. BECAUSE MY NO. IS SPREADED TO MY ALL FREINDS, CALLEAGOUS, AND MY ALL KNOWINGLY PERSONS. PLEASE DO THE VERY NEEDFUL TO ME SIR,,

WAITING FOR UR SOONEST REPLY, U CAN CALL ME AT ANY TIME ON [protected]

REGARDS
VINOD