[Resolved]  Tata Indicom — Outgoing barred as we have paid our bill on time

Address:

Jalandhar, Punjab

[protected]@trai.gov.in



We are one of the old customers of TATA INDICOM. and want to know about my connection and why Yhey barred our outgoing of our business phones as every time we pay our bill before due date. Please answer our question to satisfy us...

1. Bill date 15/12/2010. Due date 02/01/2011. Pill paid on 29/12/2010 through ch. no. 427105. HDFC bank Ltd. Amounted Rs. 1308/- at Tata Indicom office, Nakoder Road, Jalandhar. and the same was debited in our account on 31/12/2010. But My O/G Bared by TATA INDICOM on 10/01/2011. Why???

2. Against Rs. 1308/- Our Security Deposit is Rs. 1500/- Please Tell Us the Meaning Of Security Deposit?? What is the the Purpose of Security Deposit?????????????

3. If there is a Mistake from your Nakoder Office then We had given an account Statement To your office on and taken a complaint no[protected]. again my O/G Bared by your side on 10/01/2011. Why???

4. Again we have sent an mail to you on 08/01/2011 at 17:18:24 with my Scaned bank statement after that my O/G Bared by your side on 10/01/2011. Why???

5. In our A/C no.[protected] you have given a credit limit of Rs. 45700/- What is the purpose of This Limit??????????

Again we had received many calls from your Offices Regarding Bill Payment and again and again we given the details to your concerned person. Every time customer Suffers not a Company Why you don't check your accounts

Please tell us our fault for barred o/g as we suffered our business and also tell us that who will be responsible for our insult and who will bear our business loss.



Regards,
Vikram Industrial Corp.
Jalandhar
[protected]
[protected]