[Resolved] Tata Indicom — Bad customer service | |||
Hi, I have a tata photon plus connection (Account[protected]. The bill got generated on 5th April and they disconnected my internet without informing me on 7th April. Due date for this was 22nd April. When I called to customer service, they told me that I had exceeded credit limit by 200-300 Rs. Atleast if my mobile was registered, they would have called me and asked me to pay in a day.Even after paying, I had to call 4-5 times customer care to restore my service. I have not expected this kind of customer service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
The reply from Tata Indicom customer care seems very generic. This also reflects their callous attitude towards the customer. I have put a complaint regarding disconnection of my internet before due date and without giving even a days time to pay. Also after payment, it took more than 24 hours for getting my connection back and for that also I had to call customer care and followup for four times. will they return my time and money spent on calling them and compensate for my inconvenience????
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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I am very very frustrate from the service of TATA INDICOM. I AM HATING IT. I PURCHASED ONE NUMBER ON TATA INDICOM 15 DAYS BACK, I PAID 700 RS TO DELAR AND STILL IT IS NOT ACTIVATED. THE DEALER IS ABUSIVE AND HE HAS TAKEN MONEY AND NOW HE IS SAYING THAT IT IS NOT HIS RESPONSIBILITY IF NUMBER WORKS OR NOT. I WNT TO LAUNCH COMPLAIN, ITS REALLY FRUSTRATING, MY TIME AND MONEY IS WASTED AND DEALER IS ABUSIVE, I NEED MY MONEY BACK, IS THIS THE WAYS CONSUMERS ARE TREATED IN INDIA, HOW BAD AND RUDE, I WNT TO LAUNCH COMPLAIN AGAINST THE DEALER FROM WHERE WE PURCHASED THIS CARD, THIS DEALER IS IN TEGORE GARDEN EXT, D BLOCK NEW DELHI 110027, SIKH PERSON AND HIS NUMBER IS[protected]. PLEASE IS THERE ANYONE WHO CAN LISTEN TO THIS, ITS A SMALL COMPLAIN FOR YOU BUT VERY BIG MATTER FOR ME. MY NUMBER IS [protected]