Tata Indicom — Harrasment calls even after solving the issue

Address:

Raigad, Maharashtra

Hi,

My name is Vipin Kammili, Son of Mr Raghunath Kammili. My Account no. is[protected]. I have been Giving complaints abt the problems i have been facing for the last one year due to the pathetic customer service of Tata Indicom. Just to summarize the entire scenario, I will provide you with the Sr No[protected]. given to me by Miss Sonali from The Vashi Gallery on 8th Dec, 2010.

I and my dad have been recieving collection calls for a long time even after providing with complaint nos on a regular basis. The Limit was on 19th Dec, 2010 when a girl from the collection department called both o[censored]s on Sunday and used very rude language asking for the money. She denied to give her name as well. I myself have been associated with the Call center industry so i know the ethics very well. She was outright rude and very offensive and kept calling continously.

I am very shocked with this kind of behaviour and i want strict action to be taken against the telecaller for ruining my day. I got calls from the telephone no. [protected] between 12 noon and 12:20 PM on 19th dec, 2010. I want a call back by a manager to address my concerns after going through my account history. If i dont get a response this time soon then i plan to forward the no. to the police station as i m very much sure that i m correct and i have the Bills paid and i have all the complaint and request nos with me.

Never again in my life would i take up a Tata connection. I belived as Tata group of companies to be the best but not any more. They are loosing their worth due to their backend support and primarily customer service. Very Disappointed.

Hope to hear from u soon. Will appreciate i[censored] read the enitre mail properly and call me after u go through my account history, the amt of mails i have written and the times i have been to the gallery and called up the customer service.


Thanks & Regards,
Vipin.