[Resolved] Tata Indicom — No Proper service & Cheating | |||
Dear Sir/Madam This is is started from near about 1 Apr. , My tata indicom hand set was not working so I put complain[protected] in tata indicom on 1 APR.2013 but there was no action from there side till 19 may so on 19 may I put mail to them and they replied " sorry for inconvenience and your complain will resolved by 20 Apr 2013 by 13:00 Hrs. They not resolved the problem and close the complain at their end so again on 21 Apr I put the mail to them and they again registered the problem against docket no[protected] and commit that it will get resolved by 22 Apr 2013,17:00 HRS, But still its not resolved so I asked them for disconnection then very next day and it was discussed that by 1 May my problem will get resolved but I asked for compensation for delay and will not pay any amount for changing handset and lastly it is decided that from current bill of RS. 1098 I have to pay only Rs. 500 and Rs. 450 cash to executive who will come for replacement of handset, and also from next cycle bill plan will change from Rs. 750 for 2 GB to Rs. 650 for 5 GB. So I shown again faith on tata Indicom and paid rs. 500 through online bill payment on 22May Now Rs. 450 to executive On 1 may for handset . Now After 2 days handset is again stopped working and they changed after 2 days , Now they generated the bill of this month but not done necessary adjustment and refusing from adjustment for which they asked before and disconnect my both tata walky and Photon, Please help in resolving this issue , Thanks & Regards Amit Ahuja [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
TATA Indicom — cheating the customers
dear sirTATA indicom changed their tariffs for the customers who recharged with 2008.
They are not charging what they promised at the time of recharging.
as per tata indicom the 2008 plan Call Charges are as follows
Tata to Tata unlimited free till 2008 days
Tata to any mobile 1
Tata to landline 2
Tata to STD call 3
According to this Non-stop plan i should have unilimited Tata 2 tata calls and above tarriff were applicable till 2008 days.
Last year in December 2008 company introduced an offer that exetend your validity & plan by Recharging coupon of Rs 2008 & get 2008 days validity & 2008 amount general balance. So i recharged with Rs 2008 in december 2008 and my plan and validity is exended till 2013.
Now Tataindicom had forcefully changed my plan without any notice & my balance is getting deducted unnessary. I have called Customer care sevral times but they are saying that they can not do anything.
I want my plan back.Pls help me out for the unjustice done by tata indicom.
this is second time the tata indicom is cheating its customers.
Regards
dear sir,
i have subscribe the movie pack in my mobile no [protected] but until now i didnt got the service for that now please disconnect the moviepack i have given several complaints to you and please open the line of mobile customer service because i didnt have much money to come to the cafe and give you a complaint so kindly solve this problem
i have subscribe the movie pack in my mobile no [protected] but until now i didnt got the service for that now please disconnect the moviepack i have given several complaints to you and please open the line of mobile customer service because i didnt have much money to come to the cafe and give you a complaint so kindly solve this problem
TATA Indicom — not changing the handset
my tata indicom number is [protected]i had got my previous hanset changed as it was not working properly under their new scheme and the new handset stopped working in 2 days . it is all dead know. this is the quality they give and i had registered the complaint against the same to customer care and nodal officer delhi also.
they asked for a time of ten days still it was not done again they asked for a period of 15 days again it is not done yet. i am a facing a huge problem because of my phone not working.
my contact number [protected]. plez take any action i[censored] can
ONE MONTH BEFORE A GOT A CALL FROM TATA INDICOM SHE WAS A GIRL SHE TELL ME SOME PLANS FOR TATA INDICOM FOR POST PAID CONNECTION I AM HAVING TATA PREPAID CONNECTION SO I THOUGHT I WILL CONVERT IT IN POST PA ID CONNECTION IF THE PLAN SUITS FOR ME SHE TOLD ME IF I WILL CONVERT MY PREPAID CONNECTION IN POST PAID THEY WILL GIVE ME BEST PLAN I AGREE AND THEN THEY SEND A PERSON FROM OKHLA (TATATEL COMPANY) HE CHARGED ME 600/ RUPEES AND HE SAID WE WILL SEND YOU THE SIM CARD WITH IN A WEEK TIME BUT TILL YET THEY DID NOT GAVE ANY RESPONCE OR DID NOT SEND MY MONEY BACK THEY CHEATING THE PEOPLE I TRIED THEIR NOUMBER FROM WHICH THEY CALL ME THE NOUMBERS ARE-[protected] AND[protected], BUT NOW THEY ARE NOT PICKING UP MY PHONE CALL REALLY THEY PEOPLE ARE MAKING FOOL
IN FUTURE I WILL NEVER TRUST WITH THIS FRAUD COMPANY THEY DOING THIS CHEATING BUSINESS
IN FUTURE I WILL NEVER TRUST WITH THIS FRAUD COMPANY THEY DOING THIS CHEATING BUSINESS
TATA Indicom — Tata Indicom is cheating with his customer
Hi,This is regarding mobile balance deduction for subscription (NATIONAL NEWS alerts 30 Days) without any request. I am having tata indicom mobile since last one year. On 21-Apr-2010 I got a sms form tataindicom " You are successfully subscribed for NATIONAL NEWS alerts on SMS at 30/30 Days. which is auto renewable." after this Rs30 has been deducted from my mobile balance. I never requested for any kind of subscription.But Tata indicom activated same subscription without any request.
After this i called up TataIndicom customer care and spoke to executive. Than they deactivated same subscription pack but my mobile balance has not been credited till date. I also send email to Tataindiom regarding the same. However i did not receive my mobile balance .
This is my kind request please look into this matter.
Please find the attached all Email communication with Tataindicom till the date .
Thanks & Regards,
Sukanta Barai
[protected]
Tata Indicom Service — Cheating
My name is Mr.Karnle is using Tata Indicom prepaid no -[protected] from last 4 yearsBut Now days they are deducting the money for the subscription of service
which i didnot requested or subsribed. When I called to customer care service people they also directed to wrongly like make the UNSUB to.... and again they charged.
IS Tata Indicom is making money bu cheating the peoples Very worst service .
Can any body help me???
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not responded.
Hence, we would like to inform you that as per our records we found that the issue about your walky connection has been resolved and regarding the billing there is no wrong billing and you have been charged correctly as per your usage and there is an outstanding amount of Rs. 1784/- and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not responded.
Hence, we would like to inform you that as per our records we found that the issue about your walky connection has been resolved and regarding the billing there is no wrong billing and you have been charged correctly as per your usage and there is an outstanding amount of Rs. 1784/- and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
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TATA Indicom — Providing service and Cheating
Well before the due date of bill in May there was a complaint with the connectivity and same has dragged about 10 days which was not rectified by the company and the connection also has been terminated without being intimated following the incident I hesitate to remit the bill. Two days back call has come from TATA indicom office asking for the bill payment. I told them very specifically that if they rectify the problems and to assure the connection is done then the money will be paid. Person named Venu came to my home when I was not present and he took money Rs.3408.00 from my wife promising that the connection will be within no time and he left by giving a phone no.[protected] which is not working or not responding. we have contacted many TATA Offices like Marketing, 121, and Tata tele services but in vain they started asking my wife to contact one office to other and nobody gives proper reply. please advise how we have to deal such cheating done by the TATA INDICOM authorities and its agencies.