TATA Indicom Photon Connection — Senseless Billing | |||
This is with respect to the Tata Photon number - [protected]. I have received a bill for the month of March '12 which is for rs. 5000/-. I am attaching the itemized bill where there are different dates where there is huge data usage. I just use the photon for checking my mail of facebook and there has been never a download that I have done till bow. If you check my previous bills also, it has never exceeded Rs. 800/- I would want to especially drive your attention to the 11th March itemized bill where it shows around 900 MB download. This was my birthday and I was not at my house the whole day and also I do not give photon to anyone else. This needs to investigated and I want you to share the websites from which you claim that I downloaded such huge stuffs. I do not agree to this bill and let me know what is the next level of escalation or if I have to go legally, I am totally for it. I had raised this complaint vide M7696156 and lot o[censored]nnecessary calls cmae to me but no respite and today - 23.05.12 - they sent a person to my residence. Highly ridiculous and need Tata Photon just tries to loot people...we can just run pillar to post to get it cleared till someone takes a notice Was this information helpful? | |||
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, according to your previous complaint bearing docket number[protected] our concerned department already spoke to you and updated the resolution.
Hence, we would like to inform you that there was no wrong billing and you are charged as per your usage and waiver of Rs.500/- also given to you.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.