TATA Indicom Prepaid — Non credit of amount in prepaid account. | |
Respected Sir/Madam, I recharged my Tata indicom prepaid mobile phone (nos [protected]) on 30th May, 2008 through the ICICI e mobile recharge facility (ICICI transaction number:[protected]. The payment through the ICICI was successfull, but the amount didn't get reflected in the prepaid account of my phone, even though I get a successfull transaction SMS with Transaction Id: 55268336. I enquired the same by calling the customer care many times, but of no use.They keep on saying that you check with your bank. When I checked with the bank, they say that the amount has been sent to the mobile company, Tata Indicom. So, they cannot refund it. I even loged a comlaint with the Tata Indicom via their customer greviances cell electronically, but there is no reply yet. Request you to look into matter and either refund the amount to my bank account or recharge my phone with the said amount. Regards, Ammar Husain. Was this information helpful? | |
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i lost my mobile three days back please stop my services as anyone can misuse it, i will be greatly thankful to you.
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