[Resolved] TATA Indicom Prepaid — Not allowing AT&T 000117 number from TATA Prepaid

sandeepbhutani304

from Hyderabad, Telangana

Address:

Ghaziabad, Uttar Pradesh

Hi,
I bought a connection of NCR Region from TATA Indicom. From other service providers (like Vodafone/Airtel/MTNL/BSNL etc) we are able to dial toll free conference numbers, like 000117,[protected] etc, but from this tata indicom number I always get some beeps or "this facilty is not available..."
I have made n number of calls to customer care and also have mailed complaints to TATA indicom. After so may calls customer care executing told me that it is not available on prepaid and "might be" available on postpaid.
The service and customer care is so pathetic that needs a separate discussion.
At this moment I would like Tata indicom to resolve this issue. Or I would suggest everybody to avoid Tata indicom. I bought a new CDMA set also in hope for a better service, which seems to be a waste now.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Mr. Bhutani,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

avijpal

from Bengaluru, Karnataka

I am facing a similar problem with Tata Indicom CDMA Pre-Paid. My number is [protected]. I am not being able to connect to the AT&T Toll Free Number 000117. My e-mail ID is [protected]@gmail.com

Regards : Avijit Pal