[Resolved]  Tata Indicom — Wrong Bill - Snatching Amount from customer

Address:

Pune, Maharashtra

Hi,

I am customer of Tata Indicom broadband since last 2 yrs (Account Number is[protected].
I am facing lot of problems regarding my Bill generation since last 3 month.
I have log call 9 to 10 times for same issue after that i need to raise a call every month after receiving my bill. Now it is height of bad service they have send me a bill of 45 days generally bill generated for 30days or 31 days according to month. My plan is DS404-ADSL-256kbps-249-limited which monthly rent is 249 and 5 GB downloading free and they have charged 557Rs for the same plan.

When i checked my usage on my Account, I can see total usage for the same account is 2705 MB for 5th Nov 2011 to 4th Dec2011.
Total uploaded - 248 MB.
Total Download - 2457 MB.
[protected][protected]-----
total Usage - 2705 MB

After my explanation they are saying this proper bill and you will have to pay this amount. I have dropped total 7 mails and 9 service request. Now they are replying my mail also.