[Resolved]  Tata Indicom — FALSE PROMISE

Address:Thane, Maharashtra

The person, Mr. Kailash Karkera, sales exec of Appco Marketing Pvt. Ltd had visited my place on 3rd April for the Tata Indicom landline and I had applied for a Tata Indicom landline and was promised that it will be delivered and installed at my place within 7 working days. I agreed for the same and I had issued a cheque of Rs. 1998/- for 2 connections.

After 10 days when the phone was not installed , we called Kailash and he informed that the stock is not there and in 2 days it will be fixed .

After so many follow ups on 16th Aptil, Mr. Kailash has assured me that the same will be done by 21 st April, Wednesday due to many reasons which I'm not concerned and interested about. I informed him that i do not want it on Wednesday.I want the phones to be delivered by tomorrow or max Monday ie 18th Apr and no excuses pls, if you cant make it and will deliver it by Wednesday, then I would like to have a compensation for all the torture and followup.

I informed Kailash If I don't receive the phones as promised, I assure you that I will be filing a Fraud Case against TATA TELESERVICES and DIESL both.

Still till date I have not received the Phone, its now one month today still. I want refund of the money plus compensation for bad service.

You can take this as my final warning or a final request and communication from my end.

Awaiting a response from you.


Regards
Shivram Mylavarapu
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

Regards
Ryan

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