[Resolved]  Tata Indicom — Complaint of deactivation of service before the validity without confirmation

Address:Thane, Maharashtra

Hi,
I Abdul Mateen, Submitting the complaint against the TAYA INDICOM mobile service provider, who deactivated my service of internet.
I had recharged of Rs 94 for the internet pack which gives the validity of 30 days with 4.5 gb of internet.
and i hav not even utilised 2gb of inernet and within 15 days my plan was deactivated.
here are the msgs i got from tata indicom

MSG1: Hi! Recharge of Rs94.0 is successful,
Current balance is Rs4.07,
TransID:[protected]-
Tata Docomo.Recharge at tatadocomo.com/onlinerecharge. No


MSG2: Your Data Pack 94 would be renewed on Jan-16-2012.
Continue enjoying the service seamlessly.
Charges Rs.94. To unsubscribe,
SMS UNSUB 94 to 58265 (Toll Free).

My contact number is [protected]

any more details required, please contact me on my number. Mateen.
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Aug 13, 2020
Complaint marked as Resolved 
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TATA Indicom — Deactivate service

I am using tata indicom number from 2005 and opt for a plan in 2007 nov in which i was given tata to tata unlimited free calling for 2008 days for rs 2008 with full talktime. buth in nov they broke their commitment and deactivated are service without any reason and i was paying for tata to tata calls for a month unknowingly.
Dear Mr. Abdul Mateen,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, according to the complaint bearing vide docket number INT[protected] internet service has been activated on your mobile.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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