[Resolved]  TATA Indicom Walky — TATA INDICOM COMMITS FRAUD

Address:

Ferozepur, Punjab

Oh Dearest one!

This is Vikram Sethi.My complaint is against TATA INDICOM, Who committed fraud,adultery and caused heavy inconvenience to me. My walky number is [protected].I took this connection in 2008.Innitially this connection was on the name of Mr. Vikas Gagneja,I visited the TATA INDICOM STORE IN ABOHAR i.e. JAGDAMABA TELECOMS and asked for any internet solution.They recommended me walky connection of Mr. Vikas Gagneja,who had given to disconnect it.Finding internet free in night,I chose this connection. Rs. 1500 was taken from me. Rs. 500 security refundable,Rs. 500 activation and installation charges,Rs. 500 Connection transfer charges.I paid Rs. 1500 and owned the connection. On 28 March,I gave a disconnection request and On 28 APR. ,I went to JAGDAMBA TELECOMS for full and final settlement for this connection.I got flabbergasted to hear ,When TATA employee said our system shows no security refundable in your account.On inquiring, TATA EMPLOYEE also added ''We never or do not issue any postpaid connection to customers without security deposit.He gave a simple excuse that STAFF HAS BEEN CHANGED and We do not have any records.If you have any receipt of Rs. 1500 which was given at the time of taking connection.Then show us. I don't have a receipt of that .

Dearie! Every receipt has two copies and I asked to show that form which I filled at the time of taking connection.But they didn't entertain me.Then I contacted customer care.Initially, Mr. Gagandeep revertrd me and said there is no security in your account and Rs. 0 was paid at the time of taking connection and he simply disconnected the lie without listening me. How bloody Unprofessional TATA is?????????Then another day A respected lady from TATA customer care called me and I told all the story and She also got convinced and said This is right we do not issue any postpaid connection/Walky without security deposit,But in your case system is not updated.Hence,I am unable to take any action and asked me contact Nodal officer and I did the same.Ms. Meena contacted ,I asked her on what basis you gave me a postpaid connection?? This is against policy of TATA to issue any postpaid connection without security deposit,So How is it possible?????? She also agreed with this and told system shows 0 security in your account.
Dearie! I would like to bring in your notice that if you buy a new connection, It takes Rs. 1000 including Rs. 500 security refundable. In my case Rs. 1000 was taken for that and Rs. 500 extra for connection transfer charges. There is no point of argue in this issue. Truth is with me!!! Everyone accepts the truth,But no body is reacting from TATA.

No doubt,TATA INDICOM is a great organization. But some wise has said really very well, ''A CHAIN IS NO STRONGER THAN ITS WEAKEST LINKS'' These all slackers of TATA INDICOM are weakest links and weakening the organization pathetically.

No body is so scrupulous that HE/SHE keeps a receipt of installation time. I own a BSNL postpaid connection.When I gave a disconnection request to BSNL.They told me Rs. 2000 security is refundable to you without seeing any receipt.Many postpaid connections are 5 years,10 years old.Every customer has a right to information.Show me the your copy receipt???? On what basis you issued connection to me??????? Fraud and Harassment has been caused to me without any fault of mine!! Is this my fault that your staff has been changed???Is this my fault that your Indolent and slacker employees forgot to update the system. Now they say, System was not being updated!!!! What a feeble excuse??? This is absolutely implausible behavior done by TATA INDICOM

TATA INDICOM is claiming and distributing pamphlets that show that TATA IS A PERFORMANCE ASSURED ORGANIZATION,If we unable to match the standards,Then we will compensate you and put a penalty on our self. I am legally entitled to get compensation from TATA INDICOM.

TATA INDICOM has not humiliated,harassed to me,But a customer. Respected Mahatma Gandhi has regarded customer as a God and Revered President of America Mr.John F kennedy on proclaimed customer as a king.But TATA treats customer like a cut-throat dog!!!!! Its not my humiliation,But we all customers have been humiliated by TATA INDICOM and we need justice!!!!!!!!!!!!!
Regards,
Vikram Seth
[protected].