[Resolved]  TATA Indicom Walky Phone — No proper response on enquiry of Bill details

Address:

Chhattisgarh

My Tata Indicom Walky No is[protected] by the name of G.Srinivas and I have been using since last 3-4 years under plan 349 and in this 100% discount on internet usage between 10 to 6 Am and I use internet between 10 Pm to 6 Am regularly but in last bill total usage charges was Rs.1348 and discounted bill adjusted was Rs.1186 and when i enquired about the following matter in customer care 121 on dated 27/8/11after 11 Pm the given customer complaint no was[protected] and he promised that You will be called by customer care with in 12 hours and u can clarify your bill from that executive but up till now no phone call was received by me as he has also taken my alternate mobile number [protected].

The main matter is after receiving the bill I have called number of times to customer care after their various formalities each time the customer care executive says that you will not get the internet details from the option you press that number again that number I was completely fed and when I shouted to customer care he told me that you will get revert call from customer care which I have mentioned above.

I have not paid the bill uptill now due to doubt in my bill and they are not taking any action for clearing my doubt.
Please guide me what to do.

Srinivas
[protected]