Tata Motors — extra charge of Rs.200/- over billed amount | |
The front glass of my car no.GJ-5-CH-1960 was broken and car was given to authorised service provider of company Dhruvanam Automobiles Pvt. Ltd.( Bharataum Motors) at Surat.The bill no.DhrAPL-SP-R[protected] was amounted to Rs. 6499/-. as the full insurace of car was with ICICI lombard, the total charge to me including claim charge(Rs.600/-)y amounted to Rs.2799/-. But the company forced me to pay Rs. 3000/- (Rs. 201/- extra). The orally explain me that the charges with insurace company may vary. It is not understood, how can the bill amount be varied or insurace company 's charges can be varied after billed once.The company has charged 201/- more with chitting. Was this information helpful? | |
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Car — extra membership charged
I am member of Race car helpline service for the past 6-7 years for two cars and no doubt the service is satisfactory but this time on repeated requests by your customer service executive I though tof availing your services. Your executive told me that because I am an old member they will give me at 399/- annual membership but the persom who came to give membership card charged 499/- from us.(Voucher no. DEL[protected]This is cheating on your part that you give lucrative offer over phone but take advantage when the offer is actually availed.