[Resolved]  Tata Motors — Cheated By TATA Motors (Raj Motors)

Address:

Haryana

I dropped my car (Indigo CS no PB 51 A-3000) at Raj Motors for insurance claim. When I went there for picking the car they introduced me a new problem in car that is loud noise in car due to faulty Nozzle. When I dropped the car there is no any problem then why should I Pay for the same.
After lots of discussion they said you just pay 2000 and we will replace or repair the same. Next day they did not produce any bill for the same. Even they demanded 500 extra for settlement of claim. First day they confirmed the bill amount 1577 but while collecting the car they demanded 500 extra for surveyor. That’s all is not enough for them even one engineer came to me and whispered in my ear and said after 10 days we will also replace your Fog Lamp currently these are duplicate. But I don’t know how they get convert into duplicate.
That means all engineer in workshop has regular practice to get replace original parts with duplicate parts. When customers face the problem in cars then they demand for extra charge to get solve the same problem which is not realistic. Also they don’t produce any bill for these amounts.
Same harassment I have to face two months back when I dropped my car for regular service. It’s a regular problem with TATA Motors workshop. They don’t produce the bill and regularly replace the genuine parts with duplicate parts. Because first day they said Nozzle always matches with chassis and engine no and it don’t get repaired. Then how they solve the problem very next day and produce new nozzle which match with chassis no
This is not about 2500 which they charged extra but its all about ethics and values which they are showing. That means TATA Motors cheats the customer.