Tata Motors — MANUFACTURING DEFECT IN ROOF JOINTS &FAUL IN BILLING BY DEALER RAMA MOTORS OKHLA

Address:

North West Delhi, Delhi

ON THE PURCHASE OF CAR TATA INDIGO MANZA, DL3CBNO657, THE DEALER M/S RAMA MOTORS OKHLA -1 DELHI HAVE NOT PROVIDED PROPER & FULL BILLING OF CAR AND THE COMPANY'S REGIONAL OFFICE AT GURGAON IS ALSO NOT ACTING AFTER SEVERAL COMPLAINTS IN LAST TWO YEARS.THE BILLING MATTER IS NOT RESOLVED EVEN AFTER REPEATED COMPLAINTS ON LINE.
SEEMS SOME FRADULENT PRACTICE BEING ADOPTED BY THE DEALER IN CONVENIENCE WITH REGIONAL MARKETING HEADS.

SOME OF THE CAR PARTS ARE REPEATEDLY MALFUNCTIONING & ARE GOING CHANGED UNDER WARRENTY PERIOD BUT NOT BEING WORKING SMOOTHLY EVEN AFTER A LAPSE OF ALMOST TWO YEARS. NOW WHEN WARRENTY WILL EXPIRE THEY WILL LEAVE THEIR CUSTONRS TO SUFFER FOR THE SAME.

AFTER USING THE CAR FOR JUST ONE YEAR THE ROOF JOINTS DEVELOPED CRACKS. (WHEN SHOWN TO TATA MOTORS SERVICE STATION -HIM MOTORS PEERAGARHI, THEIR COMMENT IS THAT WE MIGHT BE KEEPING THE CAR IN SUN SO THE CRACKS HAS DEVELOP). NOW EVENAFTER CUSTOMER COMPALINT ON LINE AND WRITTEN REGISTERED LETTERS, THE COMPANY IS NOT RESPONDING / CARING FOR SUCH BIG COMPLAINT IN A YEARS TIME.

GREAT LESSON FROM TATA MOTORS- THE COMPANY IS MANUFACTURING THIRD GRADE & FAULTY CARS & ITS PRODUCTS AND AFTER DITCHING THEIR CUSTOMERS & EARNING MONEY ON THAT THEY DAMM CARE TO THEIR CUSTOMERS.