Tata Photon 3G — Churn Out fees | |
I bought Tata Photon 3G (connection no.-[protected], A/c no.[protected] on 14th March 2013 under a plan for 3 months which I got disconnected on 5th May 2013, before the last date of the completion of the plan i.e. 14th May 2013. Now I have received a bill (bill no.[protected]) of Rs 1,212 for the month of June 2013 as churn out fees which I was not informed about at the time of the registration of the cancellation application. I think its the liability of Tata services to inform their customers about the basic and important issues like this at the time of cancellation and avoid such complications and harassment to their customers. I expect consumer forum to instruct Tata services to maintain a transparency with their customers and kindly cancel my bill. Thanks, Vinay [protected] Was this information helpful? | |
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Comments
Dear Mr.Vinay,
As per the discussion over call, we would like to inform you that the complaint docket number[protected] has been registered with the resolution date as on 18-JUN-2013.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call, we would like to inform you that the complaint docket number[protected] has been registered with the resolution date as on 18-JUN-2013.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.