[Resolved]  Tata Photon + Data Card — Lost

Address:

Maharashtra

hi
my name is jayesh vithlani i have purchased one no. of Tata Photon + connection Contact No. - [protected] thereafter i misplace my device so i called the helpline at Tata Photon office on [protected], to know what is the procedure to get the device replaced the adviser then did not even understand my query and he informed me that there is no way i can get the device replaced as my papers did not reach their office and my devise was also disconnected he responded in a dis-satisfactorily manner therefore i choose not to replace the lost device under the presumption that the device would be there at home only as for a month i received the message on my mobile about the unchanged balance. However on 26/2/2011 i received a message wherein the balance had decreased.

therefore on 27/2/2011 when i called again to report the same one adviser again gave vague replies and he also at that time informed me that my service is active however device is disconnected which i failed to understand.

I request you to kindly look into the matter and help me to disconnect the devise to avoid the misuse of device and a confirmation to me if it get traced.

Data Card No. - [protected]

My email id is [protected]@gmail.com
and contact no. is [protected]

Your co operation will be highly appreciated.

Thanks & Regards,