[Resolved]  Tata Photon+ — POOR SPEED AND CUSTOMER SERVICE

Address:Mumbai Suburban, Maharashtra

Ref: Tata photon + [protected]
I have got above Photon+ prepaid connection through agent([protected]) on 22/4
At the time of demo I was told that the I will get good speed when my documents
will get registered in company system. I reminded agent on following days. I was told
that i will get full speed on monday, if not then call help desk. I have taken my connection
in Dombivli and I have MTMLmob/BSNL land line
I am not able to connect to that number.

Moreover the mail box of nodalofficer is rejecting the mails
Customer care site is poorly managed if I put valid tata number still it tells to enter valid number

at present speed of my device is very poor please do the needful
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Thank god!!!
Some body is there in tata!
Please check for following complaints for the same number

277851 dated 27/4
TTC[protected] dated 28/4
I dont get u r cusotmer care toll free number from Dombivli(BSNL)/MTNL Mob.
Please note that Speedometer page error 404???
your nodalofficer mail box is rejecting my mails
your complaint page rejects valid tata number
Please start giving award points for pointing errors on your site i will get many.
Any how i am breaking my head with best telecom company in India
last 8 days i am using connection for contacting tata person
I am very sorry to inform you that the consumer center has informed me that the speed which u r mentioning in u r add i.e. 3mbps is available only at limited locations and dombivli is not in that area and also note that the add is very clear it mentions upper limit up to which speed can go(??) but the lower limit is not given in the add(it can be 0kbps!!!) Tata Photon+ is not suitable for Dombili . This is your official feed back.
do you agree???
TATA Photon Plus BLOODY CHEATS !!

I fell for this &&%^#. My mobile GPRS is much faster than photon.

Call center is useless, mail is useless, shopkeeper looks other way now, even shouts! Pathetic data speed, ads say "get speed, get time", my foot!

Bloody B#@%!@#!& photons!

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