Tata Photon — non delivery of product as told in diwali offer

Address:

Haridwar, Uttarakhand

hi....all tata employees and the owner...

This is a big disgrace for Tata services that they are cheating people by making fake advertisements and promises.
I purchased a samsung frost free refrigerator on this diwali with which you are offering a scratch card for tata photon and tata whiz valid till nov 15th.
At the time of the purchase I was told by the retailer that i will have to call on one number(given on scratch card) and your executives
will come to our home to give us the modem(valid for 3 months with 10GB surfing+downloading) on payment of Rs.999/699.
But no one ever picks up the call on that number.I have tried calling for 1-2hrs continuously. I also went to 2 local retailers of tata but came empty handed.
I have faced a lot of problems and if i will not get my modem till 15th of November, i am going to sue your company.
I WANT MY MODEM AT MY DOORSTEP TILL 15TH NOV!!!!!
THIS IS THE WORST SERVICE I HAVE EVER SEEN and I AM NEVER GOING TO RELY ON TATA SERVICES AGAIN AND WILL TELL OTHERS ALSO
NOT TO PURCHASE ANY TATA PRODUCT.
THE SERIAL NO OF MY SCRATCH IS[protected].
PLEASE CALL AND ASSIST US.

FROM-
VINAY SRIVASTAVA
P-6, PHASE 3RD,
SHIVALIK NAGAR,
B.H.E.L. HARIDWAR,
UTTRAKHAND.
PH- [protected]