Tata Photon + — harrasment by support service staff

Address:Central Delhi, Delhi

My tata photon is not working for past 3 days.I have complained about 7 times they say it will be done,then other executive says a complaint has been lodged and they will call soon,the grievance has also been mailed to the head on the official website but no reply from there aswell ,one of the executive cut the phone on my face and told me to use someone else's device..i want to file a law suit please guide..
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Dear Nitish,

We regret the inconvenience. Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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