[Resolved] Tata Photon Internet — Wrong Usage showing, that i have not used | |||
Hello, This is regarding Tata Photon number: [protected] Could you please explain me what i have downloaded on 22nd Dec for the below transactions, as the download/upload is unbelievable for me. Normally i work from home and it consumes 100 MB in a day, but it is showing that it has consumed almost 1500 MB on 22nd-Dec. Transaction Date Start Time End Time Upload(MB) Download(MB) Total Consumed(MB) Cumulative Usage(for billing cyle) [protected] 15:00:[protected]:32:[protected] [protected] 08:14:[protected]:00:[protected] Please provide me correct response or check your system if it is in Error. This is really unbelievable for me, and i want full details else i will have to move to consumer court. Expecting quick & prompt responce. Thanks Ajeet Kumar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care,
Tata Docomo.