Tata Photon + — No Internet Connectivity/ No solution from customer care

Address:Mumbai City, Maharashtra

Respected Sir,
I have registered a complaint with Tata Photon Plus Customer Care on the 3rd of October, as I was unable to connect my internet. The customer care promised me 24 hours and now one week has gone and they have not provided me with the solution.

The Validity of my recharge is 30 days in which 14days have already gone if this week also passes by then my whole money is in vain.

I request you to please provide me a solution as what should I do.The person incharge of solving the issue is Ms. Suguna Shetty on[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear sir,

We have been using our Tata photon plus Data card. No is[protected].

We have not received hard copy of the bill last three months because of We shifted our office.we have not able to pay without bill, in this regards our company person went to your customer care centre continuously three days, but they are not given any bill copy so far. they are not answering properly at Kasturibai nagar Customer care centre dayar, chennai 20( Near Nally silk). So kindly help us to get the detaild bill for the bellow our official mail id.

also we request you to take necessary action against the customer care officer.

Mail Id : [protected]@maximcom.co.in

Thanks and Regards
M.Saravanan
Executive -HR
Maximus Communications Pvt Ltd,
Adyar,
Chennai. 20
Phone No.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Photon
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1010
    Pending
    0
    Resolved
    540
    Tata Photon Address
    2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
    View all Tata Photon contact information