Tata Photon Plus — Unsuccessful recharge

Address:Bangalore, Karnataka

Hi,
I have tried to recharge my TATA Photon Plus number 92424XXXXX for the amount Rs 1500/- on[protected]. and it went unsuccessful, but the amount has been deducted from my account.
On 1st of feb i logged complaint in tata photon + costumer care ( No:COM[protected]. Same time I logged unsuccessful recharge complaint in rechargeitnow.com (Track Id;I[protected]) .
Later this I got call from Tata Indicom about that complaint and they told my money will get credited soon and later they closed this complaint. Few days later Rechargeitnow.com also sent mail to me that my money will get credited soon too (find the attachment of that mail).
But it has been a month I didnt got my money back to my account.
So what should I do to get my money back. Help me please

Thanks
Ejaz Ahmed
+1 photos
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Hi,
it has been three days and i didnt got any satisfied reply from your end. Here is the details of the transaction and snapshot of my bank statement for your use.
Transactions details from your end I received from rechargeitnow.com in mail

Your transaction details are as follows:
transaction ID: I[protected]
mobile no/ subscriber ID: [protected]
amount: 1500.00
date-time:[protected]:42:49 PM
status: payment success

and reference number from bank which i got for the same transaction is [protected]

and If need further details I am ready to send my bank statement to your email id

So please do the needful to credit my money back

Thanks and Regards
Eajas Ahammed

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