RechargeItNow Complaints & Reviews

I have recharges my Mobile No [protected] yesterday of Rs 544
amount deducted from bank but mobile no not recharged

I have recharged my prepaid electricity meter with order id [protected] and wallet transaction id [protected]

I have recharged my mobile service using rechargeitnow website on 2nd jan 2019.
But transaction failed and till date i have not got the refund of rs 509.
I have mailed their customer care and have recieved a reply once about initiation of refund but the refund has not been done yet.
I am unable to contact them as only source is thru mail and now they have stopped responding.

On 30/11/2018 i had recharged a package "omni" of d2h videocon through chargeitnow for inr 4, 999 plus inr 10 charges (Total inr 5009. I paid the amount through icici bank and the upi transaction id is[protected] of 30/11/2018.
My correct d2h videocon id is 2175768 but it was put wrongly as id 2175786 by error on my side. Icici bank debited the amount of inr 5, 009 on 30/11/2018 itself.
I therefore request you to please transfer this amount back to my bank account. I am waiting for your prompt action in the matter.

My user id: [protected]@yahoo.com

The following transactions were remained unsuccessful and the amounts were
Supposed to be refunded, but the same have not been so far till date:

Dated transaction id amount

[protected] id00199410b8 rs. 120.00

[protected] a[protected]a8 rs. 150.00

Please look into the matter and see that the refunds are processed immediatel,
Under advice to me.

[protected]

Customer care team

My user id: [protected]@yahoo.com

The following transactions were remained unsuccessful and the amounts were
Supposed to be refunded, but the same have not been so far till date:

Dated transaction id amount

[protected] id00199410b8 rs. 120.00

[protected] a[protected]a8 rs. 150.00

Please look into the matter and see that the refunds are processed immediatel,
Under advice to me.

[protected]

My name is sumit ohal. I was in hurry so i try to do recharge from recharge it now.com

They charge 10 rs convince charge for 10 rs recharge.
So i was helpless so i did 10 rs recharge with 10 convince fees. Total amount 20rs is deducted from my axis debit card... But no recharge done from their side. And 20 rs also dedited from my account,,. So pleae don't use this site for any, bill or recharge..

[protected] is my number which i try to do recharge...

Fraud and liar site
Not refunding ₹60/- failed recharge
No body should recharge from this site
Very bogus recharge site

Submit Complaint
Home
Questions
FAQ

Search

Sign in
© 2016 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › RechargeItNow › RechargeItNow — fraud site
RechargeItNow — fraud site

1 Review
Pr Prakash Malbari on Jan 8, 2018
Submit a Complaint
I recharged online idea mobile no [protected] on 5.1.18 my payment deducted through debit card but in real recharge not received till today. I posted complaint they given ticket no and after e mail complaint not accepted on 5.1.18. And 7 1.18. It is fraud online recharge site of idea nobody should recharge mobile on this site pl it is bogus and fraud site of idea.[08/01, 12:41 a. M.] prakash malbari: recharge ₹60 not received to [protected]
fraud site
message to [protected]@rechargeitnow. co. Gmail will retry for 23 more hours. You'll be notified if the delivery fails permanently. Learn more The response was: The recipient server did not accept our requests to connect. Learn more at https://support. google. com/mail/answer/7720 [


Dear Prakash,

Thank you for using RechargeItNow.com to recharge your Mobile/DTH service.

Your recharge request has been successfully processed as per the following
details :

Transaction Receipt

order id MNM[protected]
operator transaction id
subscriber id [protected]
operator MTNL MUM
circle Mumbai
recharge amount 50
convenience fee*
(for Partner Discount Coupons) 10
amount paid 60
date & time [protected]:49:44
*Inclusive of GST

50
PARTNER
DISCOUNT
COUPONS
have been emailed to you through a separate mail.
(Please check your spam
/ junk mail folder)

Note : MRP shown above includes GST at the applicable rate.
Looking forward to seeing you back on the portal soon!
Team RechargeItNow.com
Connecting Young Indians Worldwide – www.bharatstudent.com
NOTE:
1. The partner Discount Coupons have been emailed to you through a separate mail.
2. In case you do not find it in your inbox, please check your spam/junk mail folder. Do mark our email address ([protected]@rechargeitnow.co) under safe sender list to avoid it landing in spam/junk mail folder.
3. For any query to report non receipt of coupons kindly log a support ticket at Contact Us.
4. Please do not respond to this mail. Should you have any further queries, kindly submit the Contact Us form with the appropriate description.


Dear Customer,

We confirm that we have processed a refund on 5/1/2018 for your 'failed recharge' as per the following details:

Mobile No. / DTH subscriber id recharged:[protected]
Date of transaction: 8/1/2018
Order id: MNM[protected]
Amount (Rs): 60.0

Please note that your bank may take 5-7 working days to credit the amount in your account. In case you still do not receive a refund, you may please contact us by submitting an escalation ticket on our contact us page or send a mail at [protected]@rechargeitnow.com.

Thank you for recharging with us.

Team RechargeItNow.com

Note: Please do not respond to this mail.

what happen about credit of RS. 60/- otherwise i will file complaint to consumer court which pl note
Show quoted text

Delivery incomplete
There was a temporary problem while delivering your message to [protected]@rechargeitnow.in. Gmail will retry for 46 more hours. You'll be notified if the delivery fails permanently.
LEARN MORE
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [rechargeitnow.in 221.135.138.216: timed out]

Final-Recipient: rfc822; [protected]@rechargeitnow.in
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.in 221.135.138.216: timed out]
Last-Attempt-Date: Sun, 04 Feb 2018 09:15:31 -0800 (PST)
Will-Retry-Until: Tue, 06 Feb 2018 08:11:58 -0800 (PST)

[protected] Forwarded message[protected]
From: Prakash Malbari
To: RechargeItNow
Cc:
Bcc:
Date: Sat, 3 Feb 2018 21:41:18 +0530
Subject: Re: Refund Confirmation
what happen about credit of RS. 60/- otherwise i will file complaint to consumer court which pl note

On 8 January 2018 at 17:37, RechargeItNow wrote:


Dear Customer,

We confirm that we have processed a refund on 5/1/2018 for your 'failed recharge' as per the following details:

Mobile No. / DTH subscriber id recharged:[protected]
Date of transaction: 8/1/2018
Order id: MNM[protected]
Amount (Rs): 60.0

Please note that your bank may take 5-7 working days to credit the amount in your account. In case you still do not receive a refund, you may please contact us by submitting an escalation ticket on our contact us page or send a mail at [protected]@rechargeitnow.com.

Thank you for recharging with us.

Team RechargeItNow.com

No ----- Message truncated -----

Refund not received ..
Now 1 month passed
Pl credit ₹60/- immediately abd send details of refund

Show quoted text
Show quoted text
Final-Recipient: rfc822; [protected]@rechargeitnow.in
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.in 221.135.138.216: timed out]
Last-Attempt-Date: Sun, 04 Feb 2018 09:15:31 -0800 (PST)
Will-Retry-Until: Tue, 06 Feb 2018 08:11:58 -0800 (PST)
Show quoted text

Show quoted text
Show quoted text
No ----- Message truncated -----

Delivery incomplete
There was a temporary problem while delivering your message to [protected]@rechargeitnow.in. Gmail will retry for 22 more hours. You'll be notified if the delivery fails permanently.
LEARN MORE
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [rechargeitnow.in 221.135.138.216: timed out]

Final-Recipient: rfc822; [protected]@rechargeitnow.in
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.in 221.135.138.216: timed out]
Last-Attempt-Date: Mon, 05 Feb 2018 09:52:10 -0800 (PST)
Will-Retry-Until: Tue, 06 Feb 2018 08:11:58 -0800 (PST)

[protected] Forwarded message[protected]
From: Prakash Malbari
To: RechargeItNow
Cc:
Bcc:
Date:

I have paid my airtel post paid bill yesterday using recharge it now through tez app. My payment was successful but payment has not been transferred to airtel still from recharge it now and hence my bill is still outstanding.

Also both tez and rechargeitnow customer care people or not responding to the phone calls for resolution. Pl look into this matter

Please refer to the below details.

Google transaction id: cicagmduiz3fhg

I recharged online idea mobile no [protected] on 5.1.18 my payment deducted through debit card but in real recharge not received till today. I posted complaint they given ticket no and after e mail complaint not accepted on 5.1.18. And 7 1.18. It is fraud online recharge site of idea nobody should recharge mobile on this site pl it is bogus and fraud site of idea.[08/01, 12:41 a. M.] prakash malbari: recharge ₹60 not received to [protected]

Delivery incomplete
There was a temporary problem while delivering your message to [protected]@rechargeitnow.co. Gmail will retry for 23 more hours. You'll be notified if the delivery fails permanently.
Learn more
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [rechargeitnow.co 221.135.138.221: timed out]

Final-recipient: rfc822; [protected]@rechargeitnow.co
Action: delayed
Status: 4.4.1
Diagnostic-code: smtp; the recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.co 221.135.138.221: timed out]
Last-attempt-date: sun, 07 jan 2018 10:08:53 -0800 (Pst)
Will-retry-until: mon, 08 jan 2018 09:26:26 -0800 (Pst)

— forwarded message —
From: prakash malbari
To: [protected]@rechargeitnow.co
Cc:
Bcc:
Date: fri, 5 jan 2018 22:56:25 +0530
Subject: recharge ₹ 60
Recharge ₹60 not received to [protected]
[08/01, 12:44 a. M.] prakash malbari: recharge ₹60 not received to [protected]

Delivery incomplete
There was a temporary problem while delivering your message to [protected]@rechargeitnow.co. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.
Learn more
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [rechargeitnow.co 221.135.138.221: timed out]

Final-recipient: rfc822; [protected]@rechargeitnow.co
Action: delayed
Status: 4.4.1
Diagnostic-code: smtp; the recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.co 221.135.138.221: timed out]
Last-attempt-date: sat, 06 jan 2018 09:35:38 -0800 (Pst)
Will-retry-until: mon, 08 jan 2018 09:26:26 -0800 (Pst)

— forwarded message —
From: prakash malbari
To: [protected]@rechargeitnow.co
Cc:
Bcc:
Date: fri, 5 jan 2018 22:56:25 +0530
Subject: recharge ₹ 60
Recharge ₹60 not received to [protected]

Delivery incomplete
There was a temporary problem while delivering your message to [protected]@rechargeitnow.co. Gmail will retry for 23 more hours. You'll be notified if the delivery fails permanently.
Learn more
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [rechargeitnow.co 221.135.138.221: timed out]

Final-recipient: rfc822; [protected]@rechargeitnow.co
Action: delayed
Status: 4.4.1
Diagnostic-code: smtp; the recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[rechargeitnow.co 221.135.138.221: timed out]
Last-attempt-date: sun, 07 jan 2018 10:08:53 -0800 (Pst)
Will-retry-until: mon, 08 jan 2018 09:26:26 -0800 (Pst)

— forwarded message —
From: prakash malbari
To: [protected]@rechargeitnow.co
Cc:
Bcc:
Date: fri, 5 jan 2018 22:56:25 +0530
Subject: recharge ₹ 60
Recharge ₹60 not received to [protected]
Prakash malbari thane

On 18th dec afternoon have recharged my jio number [protected] online on rechargeitnow. C website, i have received a email of recharge is successful, immediately, order id is jom0509918c7 and money also got deducted from my boi bank account but no recharge happen yet inspite on raising recharge fail ticket and escalation on the same website no reply received yet, please help me to recharge my jio mobile number or refund my money asap.

I have recharged my dish tv through www.rechargeitnow.com and my amount was deducted, but dish tv has not recharged... Please find the complaint details below;

This is to confirm that we have received your query regarding 'failed recharge' as per the following details:

Ticket no.: t53202602c7
Name: shailendar gaddam
Email: [protected]@gmail.com
Mobile no./dth subscriber id: [protected]
Date of transaction:[protected]
Order id: dt00261302c7
Comment: amount deducted but dishtv not recharged

As per our process, we will verify the delivery of the recharge within next 2 working days. If it is found unsuccessful, we will initiate a refund of the transaction amount as per our refund policy. Please note that the bank may take an additional 5 working days to credit your account.

In case you do not receive the refund during this timeframe, kindly login, go to 'my account', select the transaction and click 'escalation' or you may reach us by selecting contact us section of the site.

Looking forward to seeing you back on the site soon.

Team rechargeitnow.com

Rechargeitnow.com - india's no. 1 recharge site.

Note: please do not respond to this email.

Best regards,

Sir
I have booked dishtv setup box online on 7/11/2017. The payment of rs 2200 was made online but no information regarding booking has been made. I need to know the installation date. Please refund the money as soon as possible if installing is not going to process. Order id is h79361407b17 generated by rechargeitnow website. Payment gateway ccavenue confirm the payment. Image has been attached for further reference. Please look into the matter as soon as possible.

Thanking you

Rishu dhiman

Sir on dated 07/10/2017, i paid money for post paid mobile bills and mobile number is [protected]. Reliance gsm. Money deduct from my account bank of india branch naranpura ahmadabad gujarat. 418 rupees deduct from my account but receipt not come to my mail id.. Please send again to my mail box
Or please send message to my mobile..

Thank ashok patel from ahmadabad [protected]

I was trying to recharge my mblaze ultra but i typed the wrong number. I request you to either refund my money 499 or let me change the number and get my internet balance. I typed an unvalid number yet i was charged. By mistake i typed the e. G. [protected] as my number. I was not alert while making the payment online. While typing the same e. G. No. [protected] i should have been warned at least that it's not my number or is unvalid.

Sir, my name is T.Dinesh kumar . I did two transactions for recharge of my airtel mobile no [protected] email id : [protected]@gmail.com I.e rs 200 and rs 11 through net banking on 1-7-17 . Order I'd:AIA[protected] and order id : AIA[protected]. Rs 200 and Rs 11 were deducted from my Andhra bank account but recharge was not successful . Still money was not refunded to my account . Please take necessary action n refund my money

Sir,
Sir today i mobile e rechargefrom website www.eZrecharge.in From my account ( central bank of india Raipur) amount rs.226 is debited but mobile not e recharge. My mobile no. is [protected] ( BSNL). in message you send by transaction 7753675. Please recharge my mobile no [protected] or refund my amount.

Mithilesh Singh
mob: [protected]

Hello sir,
This is shailesh patel
From gujarat. I made transaction through sbi card
Details:
Thank you for using your sbi debit card (Card no xxxxx) for a purchase worth rs300 on pos payust[protected] at www.rechargeitnow.com txn#[protected].
On 24 march 2017 for my dish tv id no [protected].
Till date i have not received any money in dishtv as well as my sbi account as refund.
Please do the needful.
Thanks for your help

Recharge not successfull

dear sir,
we recharged MTS dongle, No- [protected] on 5th april night for Rs.1599 thru Rechargeitnow. we didnt receive any mail from rechargeitnow when recharged but got the message from bank as amount debited for Rs.1599 at 7.52 am & POS ID No.70010813 dated 6/4/17 .

please refund the amt back or do the recharge immediately as the amount is too big

I tried to pay my Idea bill of rs.310 on 7th of February and even though they deducted the aforesaid amount, the bill payment has not been successful. They provide me a ticket number I was asked to wait for two days until they try and resolve this issue but I haven't been tried contacting in any way...After a week I found a number and mail Id on google.I tried to contact on that number but no one received the call..It means its a false number..I tried to give them a mail but it was too a falke Id. It has already been 2 weeks still no status..I'd much obliged if I could get a refund now.

Order ID :- IDP[protected]
Date of Payment :- 07/02/2017