Tata Photon Plus — WORST SPEED. Cheating customers | |||
I am the customer who got cheated every-month by TATA PHOTON PLUS post paid. My Photon+ number is : [protected] This Connection is in the name of : GURUVIKRAM I am gettiing very less speed 10 KBPS... infact its shame for a Internet Service Provider to call their product has speed. "SPEED" "SPEED". Even in rural place the people getting more than 10 Kbps. The Dial-Up connection is better that TATA PHOTON+. Every-month without failing they are sending Bill. I am Paying. They are telling 3.1 Mbps.... i have never got 5% of 3.1 MBPS. I have complained around 15 times. never solved my problem. This product is a Bull . The company is not worried about customers. Worried about the money.Please DONT BUY TATA PHOTON+. Other networks are verygood. Other Internet service providers offer good Plans for less cost. Why to pay 830 Rs for a internet connection which is not giving a speed sufficient to open Gmail. The Advertise TATA PhOTOn + is an Idea to make Customers unhappy. From past 4 months i got an average speed of 12 Kbps.... I am Bored of complaining. I have never seen such a Bull product. DONT BUY TATA PHOTON+ Data Card : 1800 Rs(NOT REFUNDABLE) Monthly : 830 Rs ( speed 10-15 Kbps Its your fate, you have to pay) THIS IS THE PRODUCT OF THE YEAR... GREAT SHAME TO CALL IT as SPEED..... Was this information helpful? | |||
 3 Comments | |||
Comments
You are unfit for fixing my problem. You are hiding truth from cusromer... now 30-apr-2011 is over... You may feel that you have resolved the problem. you want see the download speed?
This month you lost a customer that is me... i am goint to disconnect this Photon+
I am switching to AIRTEL... or BSNL
the connection Tata Photon+ values for max of 50-60 Rs per month.
Enough ids Enough with your connection. Dirty BULL
This month you lost a customer that is me... i am goint to disconnect this Photon+
I am switching to AIRTEL... or BSNL
the connection Tata Photon+ values for max of 50-60 Rs per month.
Enough ids Enough with your connection. Dirty BULL
Because you I lost My 2200 Rs for this hole device...
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Photon Plus — Cheating Customers
Unfortunate to see such a pathetic support from Tata group.I purchased a Tata Photon+ connection last month from one of your executive Dev ([protected]).
1. I have been told at the time of sale TATA has services in my area but after the activation the speed in my area is less than 80kbps. Now the support staff is saying that they don’t have services in my area so they can’t help. If this was the case why they sold me the connection with wrong information. I hope this is not a part of Tata sales practices to cheat their customers.
2. I have also been told that I can disconnect the services any time and I will get my refund of 1700 after submitting the device back to TATA. I confirmed this again and again from your sales person and he told me that I will surely get my refund amount but now your support personal are saying that there is no refund policy.
3. Yesterday I went to your Bangalore head office to deactivate my connection and support staff told me not to disconnect the connection and they will install a router in my apartment so that I can avail the services but today I receive a call that they cannot do that. If they were not going to install the router and they knew that in advance then why the hell they gave me this wrong information.
I know that I will not receive any reply of this mail either. I would like to know if you can provide me services in my areas(as committed from your sales executive) else refund my amount of 1700. Till that I will not pay my monthly bill.
I hope someone in TATA still feel responsible for their brand image and will look into this.