Tata Photon Plus — Cheated by tata photon plus

Address:Krishna, Andhra Pradesh

CHEATED BY TATA PHOTON PLUS WITH THEIR 2 MONTHS UNLIMITED BROWSING OFFER ,I'M GANESH MY TATA PHOTON NUMBER IS [protected] I TOOK THIS CONNECTION ON 07/04/2012 I GOT A MESSAGE TO MY MOBILE ON 12/04/2012 STATING MY TATA PHOTON NUMBER [protected] WAS ACTIVATED, FROM THAT MOMENT TO TILL DATE I'M UNABLE TO CONNECT TO INTERNET EVERY TIME IT IS SHOWING ERROR 678 REMOTE COMPUTER DID NOT RESPOND

I EVEN VISITED TO SERVICE CENTER AT VIJAYAWADA TWO TIMES BUT THEY WERE HELPLESS,CUSTOMER SERVICE DESK CANNOT SOLVE THE ISSUE,HEAD OFFICE PEOPLE UNABLE TO SOLVE THE ISSUE, WHERE SHOULD THE CUSTOMER GO?

I REGISTERED A COMPLAINT 16/04/2012 WITH COMPLAINT NUMBER[protected] THEY DID NOT RESOLVED MY ISSUE AGAIN I RAISED A COMPLAINT ON 21/04/2012 WITH COMPLAINT NUMBER[protected] AT THIS TIME THEY TOLD ME THAT IT WOULD BE RESOLVED BY 23/04/2012 AGAIN IT WAS NOT RESOLVED NOW WHEN I CALLED THEM THEY TOLD THAT IT MIGHT BE COMPLETED BY 26/04/2012 WHAT A PATHETIC SITUATION THEY DON'T STAND TO WHAT THEY SAY PROCRASTINATION IS THEIR GENERAL HABIT.

I RAISED A COMPLAINT WITH TATA PHOTON NATIONAL SERVICE HEAD TO Mr. Jogesh Nayar AND EXECUTIVE PRESIDENT DEEPAK GULATI BUT I DID NOT RECEIVED ANY ACKNOWLEDGEMENT FROM THEM TILL DATE

THEREFORE I FELT THAT I WAS CHEATED BY THEIR 2 MONTHS UNLIMITED BROWSING OFFER PLEASE DO NOT BELIEVE THESE KIND OFFERS FROM TATA PHOTON.THEREFORE SHOW CAUSE WHY CAN'T I FILE A CHEATING CASE (IPC SECTION 420) AGAINST TATA PHOTON AT JUDICIAL COURT FOR CHEATING ME WITH THEIR OFFER?

THANK YOU,
GANESH
[protected]@yahoo.com
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Dear Mr. Ganesh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint bearing docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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