Tata Photon Plus — speed very low

Address:Delhi

the company claims customer satisfaction but is unable to provide services for which it is being paid.
the connection is increasingly showing speed of 7.5kbps to 20kbps whereas the threshhold of calling a service broadband is 32kbps
down with tata photon plus

J S Hanspal
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From: Munish Misra [mailto:[protected]@gmail.com]
Sent: Thursday, March 01, 2012 7:08 AM
To: Appellateauthority.[protected]@tatatel.co.in
Cc: [protected]@gmail.com
Subject: appel, for speed and hopeless working of tata inicom as well as tatadocomo

Dear Sir, I, Munish Kumar misra resident of 128/156, k block kidwai nagar Kanpur up east. I am eight years old customer of tataindicom in many styles and I was good bill payer of company till today.
Last two years I had taken Rs.400/ plan in photon plus that was working good style and I was satisfied with this net.
Last eight month I am not getting normal speed, I complained toll free no so many persons came to me and looked the position of speed and go back, that I will complain my senior because ping is too much 350/400/275/370.
Like that, I cannot solve that problem, my officer look after this matter, All men told like that but I have got eight
Month money loss, Rs.3200 to 3500 rupees, because I cannot get my speed which Mr. satish sagar[Tvs holder at site no 1 Kidwai Nagar Kanpur] told to me that you would get 3mbps speed up to 1 GB.
Now I am not able to pay Rs.958.rupees to company I, am-retired persons how I can afford wrong bill?

Kindly think in positive way and please do help me any how because I can complain to you only, rest is you can do Batter for me. You are able to do everything.

Thanks Yours truly
My photon plus no:[protected] Munish Kumar Misra
House No:128/156, K block.
Kanpur.U.P. East

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