Tata Photon Plus — False information as no internet connection

Address:

Thane, Maharashtra

Tata Photon Plus was available with some offer where I have to pay 2500 and i get the dongal and 3 months internet usage (2.5 GB each month). I asked them that if the service is good in kalyan as it is capable of 3.1 Mbps and the ans was YES as i stay near station i wont have problem for connection and speed (according to tata photon salesman).... thinking if not 3.1 mbps, atleast i will get 1 mbps speed n i purchased 1. Since then i am not getting speed of more than 16 kbps which is less than my blackberry internet speed (Vodafone). Why is it so that a consumer is not educated before delivering the product. why dont the manufacturer inform or give correct information. This is not done atleast with such a big name TATA.. hope they understand the need of consumer and do something about it or else will dum this thing in garbage thrash and switch to something which is more reliable and never look again for same brand for wat so ever product..