Tata Photon Plus — improper service and misbehave | |||
My Photon plus connection get disconnected. When i enquire and i get to know that my bill is pending. I went to tata photon particular outlet( SAI Associate, Near golpark) with all concern bills receipts. Then the concern person didn't accept his mistake and misbehave and told me if i want connection i have to submit documents again. My complain no.[protected] and Photon plus no-[protected] Was this information helpful? | |||
 4 Comments | |||
Comments
Tata Photon Plus — Improper service
Very low speed although assured it would be hi-speed inetrnet Dear Mr. Siben,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Dear Mr. Roshindra,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, as per our records we found that your Tata Photon device is active and there is no issue.
Further, we would like to inform you that your complaint regarding misbehave of the employee has been registered vide docket number[protected].
We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, as per our records we found that your Tata Photon device is active and there is no issue.
Further, we would like to inform you that your complaint regarding misbehave of the employee has been registered vide docket number[protected].
We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Photon Plus — Misbehave
Hi All,I was interested to buy one data-card TATA Photan+ so had filled Online form which is comes through TATA portal. After submitted the form i was got a call from Sales person from Noida Mr. Ronit and he tried to convince about services. I had ask for DEMO they had not agreed about that after that directly send his person to deliver DATA-Card. And Sales Person who is sitting in Noida TATA office to much arrogance, ho doesn't know how to talk to customer.
Don't know How Such a Big brand taking link such kind of sit of slums... who doesn't know how to behave the peoples.
Still getting calls from TATA to take data-card... after this incident I clearly told i don't want any typo services from TATA now onwards...