[Resolved] Tata Photon Plus — Invalid bill

puneetpks16

from Hyderabad, Telangana

Address:

Delhi

I am Puneet Sharma.I am using IBM plan HSIA [protected]@425 Plan and below is the account details:

Number: [protected]
A/C no:[protected]

I have a problem with the bill of Apr 2012. It is showing 1555 as extra usage charges.As i am using 425 plan under which i get 2 GB usage free and i always stick to that and pay bills well before due date.
But my latest Bill is showing usage of much more which is due to some mistake and i am not going to pay for it.
Either you deactivate my account or send me the correct bill which i am ready to pay as per my plan.
Again, i am leaving for abroad very soon for long duration so require quick response from your side so that i could settle the correct due before leaving.

Thanks,

Puneet

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Aug 13, 2020

Complaint marked as Resolved

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Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Mr. Puneet,

Greetings from Tata Docomo!

We would like to inform you that, as per the records we found that your current plan was HSIA [protected]@425 Plan and according to the plan there was no wrong billing and you are charged as per the usage.

Hence, we kindly request you to clear the outstanding amount of Rs.2225/- ASAP.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.