[Resolved] Tata Photon Plus — speed of photon plus | |||
Dear sir, My Photon NO. is [protected] and my name is Chetan Gupta and my mail ID is [protected]@yahoo.com. Sir my complaint No. is[protected] and i cal your complaint cel 121 number of times and my complaint was not resolved and asked me to wait till 17 july for the complaint to be resolved and when i call 121 Mr. shrinavasan told me that the complaint would be resolved till 23 july and when i call at the number of Neeraj fotedar they asked me that he would do nothing as the complaint would be transfered to the technical staff and i should wait till 23 july and if the complaint would not be solved they would extend the dedline for resolving my problem. I think the staff of tata photon try to haressed me and did not fulfill their duties and not try to solve my problem.In this circumstances i had no choice to surrendered my photon as i have two photon in my name and surely i would surrendered my both numbers becuase tata photon service is pahtetic and did not solve the problem intencially. Now the Neeraj fotedar the Nodal Officer of J&k also did not pick my phone intencially and had no time time to talk to me then what is the fun to hire him as Nodal Officer if he has no time to talk to the customers . please release him from the job so he can do other work which is of priority for him. Please solve my problem as i did not have any call back from your aggency. If you want to talk to me cal me directly to my number [protected] Thanks Chetan Gupta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
dont waste your time and money on tata photon it aint worth it i get only 5kb/ps download speed. now m using cable net and pretty happy with it
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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My Photon NO. is [protected] and my name is Majid Khan and my mail ID is [protected]@gmail.com. Sir i have made so many complaints from past one year even now i don't remember complaint Nos.even i have tried 121 number of many times and my complaint was not resolved and asked me to wait till still i am waitingmay be my complaint would be resolved. now i have stopped my no to use because, they tell each time after end of the month sir you have used your 5GB data, now you will get the minimum speed, when i told them sir i am getting 32 kbps, then they don't have answer. now why i have stopped to use that is some customer care executive misbehaved with me and told me get ready for court orders, when i have all the legel proofs against company, even the downloaded attachment of speed test. I call at the number of Neeraj fotedar they asked to me that he would do nothing as the complaint would be transfered to the technical staff.
I think the staff of tata photon try to haressed me and did not fulfill their duties and not try to solve my problem.In this circumstances i had no choice but to stop using the device, becuase tata photon service is pahtetic and did not solve the problem intencially.
Now the Neeraj fotedar the Nodal Officer of J&k also did not pick my phone intencially and had no time time to talk to me then what is the fun to hire him as Nodal Officer if he has no time to talk to the customers.
if tata photon did not have time for us the we also don't have time for them.
Thanks
Majid Khan