[Resolved] Tata Photon Plus — No Network coverage | |||
Hi, I bought a new tata photon plus just 3 weeks before. I am not getting network coverage and I cannot use it. This problem experienced in the center of the Cochin city . What should I do to get my money back? The customer service people are saying that they cannot pass network to that area, kindly advice Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
We had taken Tata photon plus, and to our utter dismay, suddenly it stopped working within a fortnight, and whenever we call toll free number[protected], we are put on hold for hours together, and once when we connected they say Sorry our engineers are busy attending other complaints. After releasing a product in the market, if there are no after sales and service, it is only apt that we inform all our persons not to ever even think of taking or applying to Tata Photon, and instead take Airtel or other service providers who are very fast in providing service. There is no telephone number where you can speak to any senior personnel in the particular region. Coming from the group of TATA's ( Such a wonderful man with great values, principles, humility, greatness) Sir, People down the line are spoling the image of your company day by day.
Reply
same here. I had also purchased n using tata photon plus. The person promised me that, they will be working on the network problem very soon and it will be resolved so I bought a 6 months package for photon plus. worst mistake of life. no good speeed. im getting photon whiz signal with 6GB+ UNLIMITED PLAN. i think it will take me 1000 yrs to use 6GB at this speed.
I have mailed n talked to more than 23 different CC Executives. they just dont help.
dont trust TATA. TATA NAME IS OF CHARACTERLESS COMPANY, CUSTOMER IS LAST PRIORITY.
THIS IS FACT. THEY WANT MONEY. NO NAME NO SHAME.
Btw, my photon acct no is [protected]
I have mailed n talked to more than 23 different CC Executives. they just dont help.
dont trust TATA. TATA NAME IS OF CHARACTERLESS COMPANY, CUSTOMER IS LAST PRIORITY.
THIS IS FACT. THEY WANT MONEY. NO NAME NO SHAME.
Btw, my photon acct no is [protected]
pls give me for signal for network verry bad
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information