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I have taken TAT photon + service (with speed 3.1Mbps). Plan is 950/- unlimited usage.
What I have observed is I am getting only speed of 20kbps for downloading. I am fade of the speed. I am thinking of changing the provider.
I am feeling like being deceived. Can something done about this or I change provider.
What I have observed is I am getting only speed of 20kbps for downloading. I am fade of the speed. I am thinking of changing the provider.
I am feeling like being deceived. Can something done about this or I change provider.
Dear sir,
(a) I have just purchased a TATA Photon Plus on 05th March 2011. It was very disheartening
after realizing that I am getting Whiz speed while I am paying for Plus services. I am an Army
Officer and posted in Kupwara, J&K and TATA is the only company which is providing the
Wireless Broadband Internet services, so it is heavily used service by army personals as well as
civilians here in this area.
(b) My query to TATA company is why it not providing the PLUS services in this area. And if
the company is unable to provide PLUS services then why I am charged for that. I should be
paying for Whiz service.
(c) In addition to this, internet service is not uninterrupted. Many a times we loose
connectivity.
(d) In the view of above, i would request the company to do the needful for providing the
PLUS services in Kupwara, J&K and if not then the customer must be charged for what they are
provided.
Reagards
Capt Ravi Pratap
Tata Photon Plus - [protected]
Tata A/C No[protected]
Alternate No - [protected]
[protected]@rediffmail.com
(a) I have just purchased a TATA Photon Plus on 05th March 2011. It was very disheartening
after realizing that I am getting Whiz speed while I am paying for Plus services. I am an Army
Officer and posted in Kupwara, J&K and TATA is the only company which is providing the
Wireless Broadband Internet services, so it is heavily used service by army personals as well as
civilians here in this area.
(b) My query to TATA company is why it not providing the PLUS services in this area. And if
the company is unable to provide PLUS services then why I am charged for that. I should be
paying for Whiz service.
(c) In addition to this, internet service is not uninterrupted. Many a times we loose
connectivity.
(d) In the view of above, i would request the company to do the needful for providing the
PLUS services in Kupwara, J&K and if not then the customer must be charged for what they are
provided.
Reagards
Capt Ravi Pratap
Tata Photon Plus - [protected]
Tata A/C No[protected]
Alternate No - [protected]
[protected]@rediffmail.com
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